Team Leader, Night Crew

Giant Eagle; Cuyahoga Falls (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Night Team Leader to oversee the Overnight Team across various departments. This role is pivotal in ensuring exceptional guest service while managing department records and performance. The ideal candidate will coach and develop team members, fostering an inclusive and diverse environment. Responsibilities include training, directing team efforts, and maintaining safety standards. If you are passionate about leadership and food, and thrive in a dynamic retail setting, this is the perfect opportunity for you to shine and make a significant impact in your community.

Qualifications

• Retail work experience or recommendation from Store Leader.
• Experience in supervisory roles or as a Peer Trainer.

Responsibilities

• Interview, select, and train Team Members for effective operations.
• Manage department performance and ensure safety and security.
• Provide motivational leadership and develop future leaders.

Skills

Retail leadership

Team training

Coaching

Customer service

Product knowledge

Education

High school diploma or equivalent

Job description

Job Summary

Our Night Team Leaders are key players in managing the Overnight Team. These departments can include Center Store, Prepared Foods, Produce, Bakery, and Meat. In addition to providing unparalleled guest service, you'll be the one we look to stay on top of department records, processes, standards, and methods. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity, and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

• Experience Required: Retail work experience or Store Leader recommendation
• Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e.g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Varies by department
• Lifting Requirement: Up to 50 pounds
• Travel Required: None
• Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
  1. Interview, select and train Team Members;
  2. Direct the work of Team Members;
  3. Appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
  4. Handle Team Member issues including, but not limited to complaints;
  5. Discipline Team Members;
  6. Plan the work;
  7. Distribute or assign the work among Team Members;
  8. Provide for the safety and security of Team Members or the store;
  9. Manage the budget for your department or location;
  10. Manage inventory for your department or location; or
  11. Monitor or implement compliance measures.
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency, and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests, and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best foot forward!