Team Leader Sr., Night Crew

Giant Eagle, Inc.; Solon (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Senior Night Crew Team Leader at a leading grocery retailer. This role is essential in managing overnight operations, ensuring exceptional guest service, and fostering a diverse and inclusive environment. You'll lead a dedicated team, focusing on their development while maintaining operational standards and budget management. If you have a passion for food and a commitment to excellence, this is your opportunity to make a significant impact in a nurturing workplace that values its employees and community.

Qualifications

• 3-5 years of management experience in grocery or retail operations.
• Ability to read and interpret profit and loss statements.

Responsibilities

• Interview, select, and train team members.
• Manage department budget and inventory.
• Ensure safety and security for team members and guests.

Skills

Customer Service

Team Leadership

Inventory Management

Budget Management

Conflict Resolution

Education

High School Diploma or Equivalent

Job description

Job Summary

Senior Night Crew Team Leaders are honest, engaging, respectful, and display a curiosity for food. Managers are an integral part of our company's distinct points of difference. Our Overnight Team Leaders are key players in managing the overnight team. In addition to providing unparalleled guest service and developing an amazing team, you'll be responsible for maintaining department records, processes, standards, and methods. Leaders are accountable for the operating performance of the assigned department(s) at all times. Be a leader by representing the organization professionally. Promote and develop individuals with mutual respect, inclusion, diversity, and dignity. Coach team members regularly with timely feedback, identifying opportunities for development and coaching for success.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 3 to 5 years
• Experience Desired: Prior management experience in grocery operations/retail or related field; customer service experience; knowledge of Market District operational procedures; ability to read and interpret profit and loss statements
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds

Job Responsibilities

Your principal duties include, but are not limited to:

1. Interview, select, and train team members;
2. Direct the work of team members;
3. Appraise team members’ productivity and efficiency for potential promotions or other changes in status;
4. Handle team member issues, including complaints;
5. Discipline team members;
6. Plan the work;
7. Assign work among team members;
8. Ensure safety and security for team members and the store;
9. Manage the department or store budget;
10. Manage inventory for your department or location;
11. Monitor or implement compliance measures;
12. Oversee and evaluate training provided to department team members to reduce turnover, promote efficiency, and control labor costs.

• Provide motivational leadership, focusing on respect and setting an exemplary example.
• Identify team strengths and opportunities, and think strategically when scheduling and making decisions.
• Develop future leaders by identifying team members ready to advance.
• Foster an environment of inclusion and diversity, giving each team member a voice.
• Maintain safety as the top priority for team members, guests, and products.
• Inspire the team and guests with a passion for food and a commitment to excellence.
• Set and achieve sales and profit goals, make suggestions to improve business, and manage shrink.
• Establish ongoing communication with the team to ensure everyone is informed and prepared.
• Coordinate with the merchandising team to communicate promotions effectively.
• Implement innovative plans and suggestions to improve our business.

Compensation Grade

72

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re one giant family of diverse and talented team members. Our people are the heart and soul of our company. We strive to create a nurturing environment that offers countless career opportunities. Deep caring and solid family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to our GetGo stores, grocery stores, and corporate office, we work together to serve our customers and communities. We’re always looking for the best team members to join our family. Come start a lasting career with us.