Team Leader — Inspiring Service & Growth

Chick-fil-A; Danville (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work env

Flexible scheduling

Mentorship from leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A Danville is seeking a Team Leader to support daily restaurant operations and lead by example. You will coach team members, uphold Chick-fil-A standards, and ensure exceptional guest experiences in a fast-paced environment.

The role emphasizes accountability, urgency, and servant leadership as you collaborate with senior leadership to drive Operational Excellence and the Recipe for Service.

Qualifications

• Smiles and positive demeanor are essential.
• Maintain eye contact with guests to build rapport.
• Speak enthusiastically to guests and team members.
• Create emotional connections to enhance guest experience.
• Reliable transportation required to cover shifts.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to guests' needs.
• Assist in training of new hires and set the tone for a shift.
• Be a friendly, encouraging team player and lead by example.
• Open and/or close, lead shifts, and act as a key holder.
• Count drawers and finalize day-end procedures.
• Maintain excellent written and spoken communication.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member issues

Team environment ownership

Previous lead experience preferred

Job description

Chick-fil-A Danville is seeking a Team Leader to support daily restaurant operations and lead by example. You will coach team members, uphold Chick-fil-A standards, and ensure exceptional guest experiences in a fast-paced environment.

The role emphasizes accountability, urgency, and servant leadership as you collaborate with senior leadership to drive Operational Excellence and the Recipe for Service.