Team Leader: Inspire Teams & Elevate Guest Experience

Bibibop; Cary (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible scheduling

Community engagement

Benefits package

Competitive pay + tips

Job summary

BIBIBOP is hiring a Team Leader to guide daily operations at our Cary, NC location. You will lead a dynamic team, ensure guest satisfaction, and uphold quality standards across service and food preparation.

The role emphasizes leadership, coaching, and excellent customer service, with opportunities for wage growth and benefits as you advance. Evening, weekend, and holiday availability is often required.

Qualifications

• Leadership experience in a restaurant or retail environment.
• Strong guest service mindset and ability to create memorable experiences.
• Willingness to work evenings, weekends and holidays as needed.

Responsibilities

• Lead by example, greet guests with a friendly smile and create positive connections.
• Oversee daily operations, including opening/closing procedures, shift transitions, and inventory management.
• Train, mentor, and motivate team members to achieve their best.
• Ensure compliance with company policies, procedures, and health/safety standards.
• Manage food preparation and presentation to maintain high quality and consistency.
• Handle guest concerns and feedback with professionalism and a solutions-oriented approach.
• Maintain a clean, organized, and safe work environment.

Skills

Leadership

Customer Service

Positive Attitude

Adaptability

Detail-Oriented

Reliable & Consistent

Effective Communication

Flexibility

Job description

BIBIBOP is hiring a Team Leader to guide daily operations at our Cary, NC location. You will lead a dynamic team, ensure guest satisfaction, and uphold quality standards across service and food preparation.

The role emphasizes leadership, coaching, and excellent customer service, with opportunities for wage growth and benefits as you advance. Evening, weekend, and holiday availability is often required.