Shift Leader: Coach Team, Elevate Guest Experience

Biscuitville; Roanoke Rapids (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay and benefits

Flexible hours

401k with company match

Advancement opportunities

Job summary

Biscuitville FRESH SOUTHERN® is hiring guest-obsessed Shift Leaders to join our family in North Carolina. You’ll lead a fast-paced team, ensure quality, and help guests enjoy a friendly dining experience.

We offer life-after-2 scheduling, competitive pay and benefits, and opportunities for advancement. You’ll model authentic behavior and drive a positive, team-focused environment every day.

Qualifications

• High school diploma or GED.
• Valid driver’s license and ability to pass a criminal background check.
• Reliable transportation and ability to travel locally.
• Ability to operate computer systems including emailing and creating documents.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Coach your team to ensure order accuracy, speed, high food quality and correct temperatures for every order and guest.
• Set an example for other team members by following all company standards and policies including the Code of Conduct, Attendance and Uniform policy.
• Help develop crew members to acquire new knowledge, skills, and abilities to advance to higher levels of responsibility.
• Act as a leader in Biscuitville and in the community.
• Create a friendly atmosphere for customers by visiting the dining room.
• Assist in operating costs and cash control.
• Ensure proper inventory levels through accurate ordering.
• Make employees feel part of the Biscuitville family.
• Fill in for crew positions as needed (Biscuit Maker, Wrapper, Cashier, Cook).

Education

High school diploma or GED

Valid driver's license

Reliable transportation

Ability to operate computer systems

Ability to lift up to 50 pounds

Job description

Biscuitville FRESH SOUTHERN® is hiring guest-obsessed Shift Leaders to join our family in North Carolina. You’ll lead a fast-paced team, ensure quality, and help guests enjoy a friendly dining experience.

We offer life-after-2 scheduling, competitive pay and benefits, and opportunities for advancement. You’ll model authentic behavior and drive a positive, team-focused environment every day.