Team Leader II, Auto Wash — Growth, Training & 401k

Express Wash Concepts LLC; Maumee (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401(k) with company match up to 4%

Unlimited Wash Club Membership

Company-provided uniforms

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC is seeking a Team Leader to support site operations at 165 W Dussel Dr, Maumee, OH. You will lead the team, ensure fast, friendly customer service, and promote our Unlimited Wash Club membership.

The role requires a high school diploma (or current enrollment) and flexible hours, including weekends. Training, uniforms, 401(k), and paid vacation are offered to help you grow with the company.

Qualifications

• High school diploma or equivalent required or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude and professional appearance.

Responsibilities

• Contribute to delivering outstanding customer service and boost sales growth.
• Lead the team to achieve high-quality service and positive customer experiences.
• Greet customers with a welcoming, lasting first impression.
• Educate customers about the benefits of the Unlimited Wash Club.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality checks to ensure standards are met.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive, collaborative team environment.

Skills

Team leadership

Customer service

Sales

Flexibility

Communication

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC is seeking a Team Leader to support site operations at 165 W Dussel Dr, Maumee, OH. You will lead the team, ensure fast, friendly customer service, and promote our Unlimited Wash Club membership.

The role requires a high school diploma (or current enrollment) and flexible hours, including weekends. Training, uniforms, 401(k), and paid vacation are offered to help you grow with the company.