Team Leader Hull DCA - Full-time Hours

St Anne's Community Services; Hull (TX); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Annual leave

EAP

Cycle to work

Pension

Disability confident

Job summary

St Anne’s Community Services in Hull is seeking a Team Leader to lead a busy team within Hull DCA. You will support delivery of safe, person-centred care for clients with complex needs and help manage care plans and staff performance.

You will role model best practice, implement behaviour support strategies and help reduce restrictive practices while maintaining close links to practical care delivery.

Qualifications

• Minimum 2 years’ experience within the care industry.
• Experience with the creation and implementation of care plans.
• QCF level 3 qualification or willingness to pursue.

Responsibilities

• Support the manager with staff recruitment, development and supervision.
• Ensure service quality and compliance with policies and procedures.
• Maintain the Care Management System (Access) and manage care plans.
• Conduct staff supervisions and annual appraisals.
• Carry out spot checks and monitoring for quality and safety.
• Support safeguarding and report concerns to management.

Skills

Care industry experience

Care plan creation & implementation

IT packages experience

Education

QCF level 3 or working towards

Job description

Job Overview

We stand for a Life Without Limits for the clients we support, do you?

Team Leader

Hull DCA

£26,780.12 per annum – salary increase after 6 months

We are looking for a client focussed and compassionate Team Leader to support the delivery of safe, person-centred support for clients with complex needs, including learning disabilities, mental health and behaviours that may challenge.

Job Overview

We stand for a Life Without Limits for the clients we support, do you?

Team Leader

Hull DCA

£26,780.12 per annum – salary increase after 6 months

We are looking for a client focussed and compassionate Team Leader to support the delivery of safe, person-centred support for clients with complex needs, including learning disabilities, mental health and behaviours that may challenge.

As part of the management team, you will provide visible, hands‑on leadership, supporting colleagues to deliver high‑quality care in line with the PROUD values and the quality standards.

You will role model best practice, implement specialist behaviour support strategies, help manage periods of crisis or escalation, and maintain a clear focus on reducing restrictive practice.

The role also includes direct support duties, helping you stay close to practice and support quality support where it matters most.

You will bring experience in adult social care, strong communication skills, resilience and the confidence to lead by example in a busy and rewarding environment.

If you are ready to lead with purpose and confidence, we would love to hear from you.

Main duties of the job

No two days in this role will be the same, the Team Leader role will involve:

• Effective Time Management: ability to manage diaries and day to day administration requirements.
• Teamwork and Adaptability: working closely with Deputy Managers and staff teams, delivering quality support and service. Flexibility to cover additional tasks in line with business need.
• Care Plan Management: ensuring Care Plans are accurate, reviewed and risk assessed as required with clear communication to care teams and input onto Care Management system.
• Supervisions: conduct supervisions with all team members and ensure they are documented accurately. Annual Appraisals will also be conducted.
• Spot Checks: you will be responsible to carry these visits out assessing both team members, clients and ensuring these visits are recorded accurately.
• Safeguarding: you are responsible for reporting and escalating any concerns, misconduct or complaints to local management and external agencies
• Continued learning on industry standards and guidance is maintained.
• Maintain and update Care Management System (Access)
• KPI’s measured against quality and delivery against industry standards.

Working for our organisation

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed Job Description And Main Responsibilities

• Supporting the manager in ensuring that all staff employed within your service are recruited, developed, supported, supervised, trained and managed in an appropriate and professional manner.
• Addressing the training and development needs of yourself and staff and ensuring that they are reviewed against St. Anne’s service objected.
• Maintaining the quality of the service provided within your defined service.
• Ensuring that you and staff within your section comply with St. Anne’s values and beliefs, policies and procedures. In addition that any legal or contractual obligations are fully met.
• Ensuring that your service(s) have access to, and use the best current thinking and practice in the delivery of those services.
• Contributing to the successful future development of St. Anne’s by highlighting opportunities within the broad corporate aims of the organisation. This will include contributions to policy and procedures and to service developments.
• Monitoring your service(s) in such a way that timely corrections are possible.
• Establishing and maintaining effective links within your teams, with other organisations, and agencies or workers whose role(s) may impact upon your service area.

Person specification

Experience

Essential criteria

• Minimum 2 years’ experience within the care industry
• Experience with the creation and implementation of care plans

Desirable criteria

• QCF level 3 (minimum) qualification would be expected or willing to work towards
• Social Care Supervisor or Team Leader: 1 year (preferred)

Knowledge

Essential criteria

• Competent with IT Packages

Desirable criteria

• Understanding how to apply industry standards and guidance.

St. Anne’s is working to actively promote equality, diversity and inclusion.

We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Team Leader JD (PDF, 408.6KB)