Team Leader - Growth-Minded Store Lead (Flexible Schedule)

Family Farm & Home; Adrian (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Family Farm and Home is seeking a proactive Team Leader to support store operations and drive sales while upholding our family values. You will lead by example, supervise associates, and ensure exceptional customer service in a fast-paced retail environment.

You will collaborate with the Store Manager to execute merchandising, scheduling, and cost control, and to foster a safe, welcoming store culture that reflects our commitment to customers and community partners.

Qualifications

• A successful team leader must demonstrate excellent leadership and problem solving skills.
• They will need to have good oral/written communication skills to interact with customers, vendors and other associates.
• They should be team-oriented and understand aggressive customer service.
• They will have good management and organizational skills.
• They need to be detail oriented and able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
• Maintains professionalism and positive store morale.
• Assist store manager in the execution and performance of all store job responsibilities through associates and/or his or her own actions.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Identifies current and future customer requirements by establishing rapport with actual as well as potential customers.
• Establish relationships and support local community groups consistent with company values.
• Solicits customers to sign up for Family Farm and Home Programs, e.g. loyalty program, extended warranties, financing and item of the month.
• Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
• Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
• Protects team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
• Assists store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Assists store manager in maintaining consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures.
• All other duties as assigned by store manager or company official.

Skills

Leadership

Problem solving

Communication

Team oriented

Management skills

Organizational skills

Attention to detail

Flexibility

Physical stamina

Job description

Family Farm and Home is seeking a proactive Team Leader to support store operations and drive sales while upholding our family values. You will lead by example, supervise associates, and ensure exceptional customer service in a fast-paced retail environment.

You will collaborate with the Store Manager to execute merchandising, scheduling, and cost control, and to foster a safe, welcoming store culture that reflects our commitment to customers and community partners.