Team Leader - Fast-Paced Restaurant Ops (Shift Lead)

Chick-fil-A; Dade City (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operators

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is looking for a Team Leader to support senior leadership in daily restaurant operations, coaching team members, and upholding our standards of service. The role focuses on running shifts smoothly, maintaining high guest satisfaction, and modeling Chick-fil-A’s core values and culture.

Responsibilities include leading by example, opening/closing shifts, training new hires, and ensuring operational excellence.

Qualifications

• Smile and engage guests with warmth and energy.
• Create and maintain eye contact with guests.
• Speak enthusiastically and build emotional connections.

Responsibilities

• Participate in day-to-day high-volume restaurant operations.
• Provide immediate and respectful responses to guests' needs.
• Assist training of new hires and set a positive shift tone.
• Open/close shifts, lead teams, and handle cash drawers.
• Communicate clearly, in writing and verbally.

Skills

Customer service

Team leadership

Communication

Guest service

Problem solving

Job description

Chick-fil-A is looking for a Team Leader to support senior leadership in daily restaurant operations, coaching team members, and upholding our standards of service. The role focuses on running shifts smoothly, maintaining high guest satisfaction, and modeling Chick-fil-A’s core values and culture.

Responsibilities include leading by example, opening/closing shifts, training new hires, and ensuring operational excellence.