Team Leader - Fast-Paced QSR Food & Service

Jersey Mike's Princeton IL; Princeton (IL); On-site; USD 20,664,000 - 26,174,400; Full time

Job summary

Jersey Mike's Princeton IL is seeking a Shift Leader to assist the management team in daily operations, coaching staff to deliver outstanding customer service, producing high quality food, and delivering the Jersey Mike’s experience on a fast‑paced shift.

This role involves cash handling, following the LMS Training Program, developing others, enforcing policies, participating in marketing initiatives, building sales, maintaining cleanliness, and being certified in all four positions.

Qualifications

• High school degree or equivalent
• 1 Year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Responsibilities

• Coach staff to deliver outstanding customer service
• Produce high quality food
• Deliver the Jersey Mike’s experience
• Cash handling
• Follow the Learning Management System Training Program
• Develop others for career growth
• Enforce policies and procedures
• Participate in local and national marketing initiatives
• Build sales
• Maintain cleanliness and proper sanitation practices
• Be certified in all four positions of the restaurant
• Communicate effectively
• Demonstrate urgency
• Move or transport up to 50 lbs as required
• Lead a crew of 2 to 5 people
• Open and close the store with accountability and integrity
• Bake bread and perform prep tasks
• Proficient in slicing

Skills

Leadership

Customer service

Communication

Slicing proficiency

Education

High school diploma or equivalent

Tools

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Princeton IL is seeking a Shift Leader to assist the management team in daily operations, coaching staff to deliver outstanding customer service, producing high quality food, and delivering the Jersey Mike’s experience on a fast‑paced shift.

This role involves cash handling, following the LMS Training Program, developing others, enforcing policies, participating in marketing initiatives, building sales, maintaining cleanliness, and being certified in all four positions.