Team Leader - Direct Support Professional DSP

New Communities, Inc.; Boothbay Harbor (ME); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid time off

Training opportunities

Tuition reimbursement

403(b) Retirement Plan with 5% company

Wellness program

Birthday bonus

Same day pay

Job summary

New Communities, Inc. in Boothbay Harbor, Maine, seeks a DSP Team Leader for our intellectual disability program. This full-time leadership role oversees direct care staff and limited resident supervision, with a Monday–Friday 7:00 AM to 3:00 PM schedule and after-hours on-call rotation as needed.

The role offers a $25.50–$28.00/hour pay range, dependent on certification and experience, and a benefits package including health, dental/vision, PTO, and tuition support.

Qualifications

• High school diploma or equivalent required.
• Active Maine driver’s license required.
• One year of experience in a healthcare setting and one year of supervisory experience preferred.
• Must be able to communicate effectively with residents and coworkers whose primary language is English.
• DSP, 40-hour CRMA, CPR/FA, and Behavioral Intervention Training required within 120 days after hire.

Responsibilities

• Team supervision: Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.
• Staffing coordination: Ensure safe and adequate facility coverage by coordinating staffing schedules.
• Resident support: Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.
• Crisis management: Offer assistance and guidance to clients and staff during crisis situations.
• Medication oversight: Oversee all medication administration practices and procedures to ensure compliance and safety.
• Intake & discharge facilitation: Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.
• Collaboration: Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

Skills

Team leadership

Staff coordination

Communication

Crisis management

Education

High School Diploma

Job description

Job Type

Full-time

Description

New Communities is proud to have been named one of the 2024, 2025 and 2026 Best Places to Work in Maine. This recognition reflects our commitment to fostering a supportive, inclusive, and rewarding environment for our team members. Join our award-winning team! New Communities is seeking a talented professional to join our team as a DSP Team Leader for our intellectual disability program supporting adults with intellectual challenges and other disabilities. This full-time leadership position has limited supervisory responsibilities for residents and general oversight of direct care staff. The DSP Team Leader position typically follows a Monday - Friday, 7:00 AM to 3:00 PM schedule, though flexibility is required to meet program needs. Providing after hours on-call supervision on a regular rotation is required.

$25.50-$28.00/hour depending on certification and experience.

DSP Team Leader Responsibilities

• Team Supervision: Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.
• Staffing Coordination: Ensure safe and adequate facility coverage by coordinating staffing schedules.
• Resident Support: Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.
• Crisis Management: Offer assistance and guidance to clients and staff during crisis situations.
• Medication Oversight: Oversee all medication administration practices and procedures to ensure compliance and safety.
• Intake & Discharge Facilitation: Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.
• Collaboration: Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

DSP Team Leader Benefits

• Paid time off - 17 days off per year plus 9 paid holidays
• Paid training opportunities and certifications
• Same day pay option
• Health insurance
• Dental and Vision insurance
• Tuition reimbursement up to $5000/year
• 403(b) Retirement Plan with 5% company match
• Wellness program including fitness reimbursement
• Birthday bonus
• Making a difference!

DSP Team Leader Requirements

• High school diploma or equivalent is required
• Active Maine driver’s license is required
• One year of experience in a healthcare setting and one year of supervisory experience preferred
• Must be able to communicate effectively with residents and coworkers whose primary language is English
• DSP, 40-hour CRMA, CPR/FA, and Behavioral Intervention Training required within 120 days after hire