Team Leader: Develop Talent, Deliver Exceptional Service

Chick-fil-A; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

A fun work environment where you can影响

Flexible scheduling

Learning first‑hand from an Operator

Intentional growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Blakeney in Charlotte, NC is seeking a Team Manager who embodies our core values, serves with a servant’s heart, and supports senior leadership in executing daily operations to keep the restaurant running smoothly. You will coach team members and lead by example to set a tone others will follow.

The role emphasizes completing tasks, leading shifts, and fostering a culture of exceptional guest service in a fast-paced setting, with opportunities for growth and development within the

Qualifications

• Smile while interacting with guests and team members.
• Maintain eye contact to show engagement and respect.
• Speak enthusiastically to create a welcoming atmosphere.
• Make emotional connections with guests to enhance service.
• Reliable transportation to perform shifts reliably.
• Ability to work in a fast-paced restaurant environment.
• Strong people skills with a desire to serve team members.
• Commitment to superior customer service and guest satisfaction.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts.
• Excellent communication skills, both written and spoken.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Team player

Superior customer service

Fast-paced environment

Job description

Chick-fil-A Blakeney in Charlotte, NC is seeking a Team Manager who embodies our core values, serves with a servant’s heart, and supports senior leadership in executing daily operations to keep the restaurant running smoothly. You will coach team members and lead by example to set a tone others will follow.

The role emphasizes completing tasks, leading shifts, and fostering a culture of exceptional guest service in a fast-paced setting, with opportunities for growth and development within the