Team Leader: Inspire Teams & Drive Service Excellence

Chick-fil-A; Brunswick (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

A fun work environment where you can积极

Flexible scheduling (and closed on Sun

Learning first-hand from anexperienced

Intentional growth and development to達

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Brunswick is seeking a Team Leader who embodies our core values and servant’s heart, driving Operational Excellence and our Recipe for Service. You will support senior leadership, coach teammates, and model excellent guest service in a fast-paced environment.

Responsibilities include leading shifts, opening/closing, counting drawers, and ensuring timely, friendly service. We offer growth, scholarship opportunities, and a positive, people-focused culture with Sunday closures.

Qualifications

• Smile and make emotional connections with guests.
• Create and maintain eye contact.
• Speak enthusiastically.
• Reliable transportation.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve teammates.
• Strong commitment to superior customer service.
• Ability to manage Team Member behavioral and performance issues.
• Ability to work in a team environment with shared ownership and responsibility.
• Prior experience as shift lead or supervisor is preferred but not required.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Customer service

People skills

Communication

Leadership

Job description

Chick-fil-A Brunswick is seeking a Team Leader who embodies our core values and servant’s heart, driving Operational Excellence and our Recipe for Service. You will support senior leadership, coach teammates, and model excellent guest service in a fast-paced environment.

Responsibilities include leading shifts, opening/closing, counting drawers, and ensuring timely, friendly service. We offer growth, scholarship opportunities, and a positive, people-focused culture with Sunday closures.