Team Leader

Jamba; Gilbert (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Jamba Gilbert seeks a Team Leader to help run daily restaurant operations in the absence of store leadership. You will supervise shifts, ensure food quality, safety, cleanliness, and a friendly guest experience while managing both front- and back-of-house tasks.

You will work hourly, part-time, and support training, cash handling, and adherence to standards. The role offers hands-on leadership in a fast-paced environment and requires a focus on teamwork and guest satisfaction.

Responsibilities

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members and guests with a positive experience and atmosphere.
• Assists with guest comments and complaints and escalates as needed.
• Supports training of team members and enforces uniform policy.
• Opens and closes the restaurant in the absence of upper management.

Job description

# Team LeaderGilbert (220)## Job Description**Position Overview:** The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.**Key Areas of Responsibility:*** Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.* Provides team members, and guests with a positive experience and atmosphere.* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.* Monitors speed of service to ensure a positive guest experience.* Assists with guest comments and complaints.* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.* Helps encourage adherence to uniform policy and standards.* Ensures proper cash handling procedures are followed.* Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.**Job Type**: Hourly/Part-time