Team Lead (Residential Install)

Gem Plumbing & Heating; Lincoln (RI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Gem Plumbing & Heating is seeking a Team Lead (Residential Install) to supervise on-site installation projects while actively working with the installation crew. You will be the primary on-site contact for customers and installers, ensuring safety, quality, and timely completion per company standards.

You will collaborate with Project Managers to communicate updates, address issues, and guide the team from start to finish, including walkthroughs, troubleshooting, and final project closeout.

Qualifikationen

• High school diploma or equivalent required; relevant technical certifications and licenses.
• 2–3 years of related work experience preferred but not required.
• Strong knowledge of systems, local codes, and best practices.
• Strong leadership, communication, and negotiation skills.
• Novice in project management methodologies, including planning, budgeting, and resource allocation.
• Familiarity with safety standards and regulations.

Aufgaben

• Acts as the primary on-site lead and first point of contact for customers and installers.
• Communicates the project plan, scope of work, timelines, and jobsite responsibilities to the team.
• Provides leadership and training to installers and apprentices in the field.
• Monitors progress, quality, productivity, and safety to keep the project on schedule.
• Assists in coordinating manpower, materials, equipment, and jobsite readiness.
• Escorts projects from initiation through closing, with regular updates to the Project Manager.

Kenntnisse

Leadership

Communication

Negotiation

Project management

Problem solving

Safety standards

Ausbildung

High school diploma or equivalent

Technical certifications/licenses

Jobbeschreibung

The Team Lead (Residential Install) is a working field supervisor responsible for leading residential installation projects while actively working alongside the installation team. This role serves as the primary on-site point of contact for both customers and installers, ensuring projects are completed safely, efficiently, and in accordance with company standards. The Team Lead works closely with Project Managers to communicate project updates, escape issues, and support successful project execution from start to finish.

Essential Job Functions

All essential job functions are to adhere to "The Company" standards.

• Acts as the primary on-site lead and first point of contact upon arrival to the jobsite.
• Greets customers, reviews the scope of work, outlines expectations for the day, and maintains communication throughout the project.
• Performs an initial walkthrough of each project to identify unforeseen conditions, delays, material concerns, safety issues, or operational conflicts and escalates issues to the Project Manager to support timely resolution.
• Communicates the project plan, scope of work, timelines, and jobsite responsibilities to installers assigned to the project.
• Provides leadership, direction, training, and support to installers and apprentices in the field.
• Monitors installation progress, workmanship quality, productivity, and overall jobsite operations to help ensure projects remain on schedule and company standards are maintained.
• Helps coordinate manpower, materials, equipment, and jobsite readiness to support efficient project completion.
• Assists in checking in on active jobs and closing out projects as assigned, including final walkthroughs and communication with the Project Manager regarding project status.
• Installs, inspects, maintains, and repairs systems according to specifications, manufacturer requirements, and applicable codes.
• Diagnoses malfunctions, troubleshoots systems, and repairs or replaces defective equipment, components, or wiring as necessary.
• Reads blueprints, specifications, and layouts to determine proper installation methods, material requirements, and component locations.
• Ensures all work meets company quality standards, manufacturer specifications, local codes, and safety requirements.
• Participates in ongoing training and development to remain current on industry standards, installation methods, equipment, and company procedures.
• Other duties as assigned.

Required Skills and Experience

• High school diploma or equivalent is required, and relevant technical certifications and licenses.

• A minimum of 2 - 3 years of related work experience including hands on training and work in the trade is preferred but not required

• Strong knowledge of systems, local codes, and best practices.
• Strong leadership, communication, and negotiation skills.
• Novice in project management methodologies, including planning, budgeting, and resource allocation.
• Problem-solving and decision-making abilities.
• Familiarity with safety standards and regulations.

Working Conditions

Environment

• The noise level in the work environment is usually moderate to loud.
• Evening and/or early morning, and/or weekend/holiday hours periodically.
• Will work both indoors and outdoors in various climate conditions ranging from very cold to very hot and humid.

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to speak concisely and effectively communicate
• Be able to communicate using a computer and phone/smart device
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
• May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
• Carrying supplies, up to 75 lbs.