Lead Technician and Installer Level 3

W3Global; Frederick (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

W3Global is seeking a lead technician responsible for owning assigned projects and ensuring timely, high-quality execution. You will coordinate with internal teams, clients, and trades while leading installers on-site and maintaining schedules and safety standards.

You will guide daily priorities, verify equipment, and report discrepancies. Strong communication, leadership, and technical wiring skills are essential for successful project handovers.

Qualifications

• 6+ years in electronics field using AC/DC theory
• Ability to read blueprints/schematics
• Ability to wire and troubleshoot audio-visual systems
• Proficiency with MS Word, Outlook and Excel

Responsibilities

• Review job folders, drawings, specifications, and project documents before installation.
• Coordinate with salesperson and Supervisor to plan installation activities and requirements.
• Plan installation sequence and manage daily project priorities.
• Identify hardware, materials, equipment, and coordinate procurement.
• Verify equipment against drawings and report discrepancies.
• Lead and delegate tasks to technicians; promote teamwork and productivity.
• Monitor project hours; communicate delays or overruns to Supervisor.
• Install and pull wiring per project specs and standards.
• Install, wire, test, and troubleshoot system equipment and terminations.
• Maintain project documentation: logs, inventories, timecards, expenses.
• Communicate status and changes with Supervisor and client.
• Work with Systems Engineers during startup for full functionality.
• Coordinate project closeout: as-builts, test results, sign-offs.

Skills

Project leadership

Communication

Team leadership

Driver's license

Heavy vehicle operation

Reading blueprints/schematics

AV systems wiring/troubleshooting

MS Word/Outlook/Excel

Job description

POSITION OVERVIEW

The principle role of the lead technician is to assume ownership of overall project(s) which have been assigned. This ownership pertains to facilitating proper communication between the internal departments, client/end-users, and all relevant trades. The lead technician is required to maintain the project schedule, completion and quality control with the expectation to meet or even exceed standards. The lead technician provides constructive direction to installers in a professional manner, and will also lead by example. The act of leading by example requires that the lead technician will perform the onsite work while demonstrating our quality and safety standards. The lead technician will also have a clear understanding of the project and client/end-user's expectations.

Job Description

POSITION OVERVIEW

The principle role of the lead technician is to assume ownership of overall project(s) which have been assigned. This ownership pertains to facilitating proper communication between the internal departments, client/end-users, and all relevant trades. The lead technician is required to maintain the project schedule, completion and quality control with the expectation to meet or even exceed standards. The lead technician provides constructive direction to installers in a professional manner, and will also lead by example. The act of leading by example requires that the lead technician will perform the onsite work while demonstrating our quality and safety standards. The lead technician will also have a clear understanding of the project and client/end-user's expectations.

Key Duties & Responsibilities

• Review job folders, drawings, specifications, and project documentation thoroughly before installation.
• Coordinate with the salesperson and Supervisor to plan installation activities and project requirements.
• Plan the sequence of installation tasks and effectively manage daily project priorities.
• Identify required hardware, specialty materials, equipment, and parts, and coordinate procurement as needed.
• Verify all equipment against drawings and project documentation and report discrepancies promptly.
• Lead and delegate tasks to technicians while promoting teamwork and maintaining productivity.
• Monitor project hours against estimates and immediately communicate delays or potential overruns to the Supervisor.
• Install and pull wiring according to project specifications and industry standards.
• Install, wire, test, and troubleshoot system equipment and terminations to ensure proper performance.
• Maintain accurate project documentation, including daily logs, packing lists, inventory sheets, timecards, and expenses.
• Communicate regularly with the Supervisor regarding job status, delays, client requests, change orders, and project requirements.
• Work closely with Systems Engineers during system startup to ensure complete system functionality and compliance.
• Coordinate project closeout, including as-builts/red-lines, test results, programming files, client sign-offs, and required documentation.
• Train clients on the operation of installed systems and ensure a smooth handover to the client or service department.
• Maintain company safety and quality standards, keep the work truck properly stocked and maintained, and provide service calls or equipment deliveries as assigned.

Qualifications

The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position.

Knowledge

• 6+ years working in the electronic field where AC/DC theory is used, or equivalent combination of education and related field experience.
• Working knowledge of communication systems is desired.
• Proper hand and power tool operations and safety
• Ability to read blueprints and schematics
• Ability to wire and troubleshoot audio-visual systems
• Proficiency in the use of personal computers including MS Word, Outlook and Excel

Skills & Abilities

• Ability to solve practical problems and carry out responsibilities under general supervision
• Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific date
• Ability to write simple correspondence and present information in one-on-one and small group situations
• Ability to interact effectively at all levels and across diverse cultures
• Ability to function as an effective team leader and member
• Ability to adapt as the external environment and organization evolves
• Valid and current driver's license
• Proven skill in driving vehicles over 10,000 pounds/GVW a plus or willingness to be trained