Team Lead Remote Operations Center

Ladders; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible benefits

Maternity and parental leave

Retirement savings including company 6

Paid time off

Employee and Family Assistance Program

Wellness program

Job summary

Ladders is seeking a Team Lead for a Remote Operations Center to guide a 24/7 renewable operations team, focusing on safe, reliable operations and rapid alarm response. You will partner with internal stakeholders to align with procedures and performance expectations.

This remote leadership role requires strong decision-making under pressure, expertise in power systems, SCADA, and NERC standards, plus excellent communication to keep stakeholders informed during critical events.

Qualifications

• Degree or diploma in engineering, business, or a related field, or equivalent experience.
• Minimum of 5 years of experience in a 24/7 control room or renewable operations environment.
• Expertise in power generation, transmission and distribution systems, and renewable technologies.
• Proficiency with SCADA systems and performance monitoring tools.
• Strong understanding of NERC standards and ISO market rules.
• Excellent communication and problem-solving skills, with the ability to lead complex operational scenarios.

Responsibilities

• Lead and support a team of controllers handling day-to-day renewable operations
• Independently manage high-risk operational scenarios requiring expert judgment
• Coordinate real-time controller activities to respond to alarms and outages effectively
• Ensure compliance with NERC standards and internal procedures during operations
• Communicate operational updates clearly to stakeholders during critical situations
• Contribute to improved control room procedures and operational best practices

Skills

Leadership in high-pressure env

Real-time operations management

Communication

Problem-solving

Stakeholder collaboration

Education

Bachelor's degree or diploma in engineering, business, or related field

Tools

SCADA

Performance monitoring tools

Job description

For our client, we are seeking a Team Lead Remote Operations Center to join the team of a leader in the Energy & Utilities space.

This role will guide a team responsible for real-time operational support across renewable energy activities in a 24/7 environment. The position calls for strong leadership in high-pressure situations, with a focus on safe, reliable operations and rapid response to alarms, outages, and other critical events. The successful candidate will partner with internal stakeholders to keep operations aligned with procedures, standards, and performance expectations.

Location: Remote

Compensation: $100,000 – $120,000 annually

Responsibilities

• Lead and support a team of controllers handling day-to-day renewable operations
• Independently manage high-risk operational scenarios requiring expert judgment
• Coordinate real-time controller activities to respond to alarms and outages effectively
• Ensure compliance with NERC standards and internal procedures during operations
• Communicate operational updates clearly to stakeholders during critical situations
• Contribute to improved control room procedures and operational best practices

Qualifications

• Degree or diploma in engineering, business, or a related field, or equivalent experience
• Minimum of 5 years of experience in a 24/7 control room or renewable operations environment
• Expertise in power generation, transmission and distribution systems, and renewable technologies
• Proficiency with SCADA systems and performance monitoring tools
• Strong understanding of NERC standards and ISO market rules
• Excellent communication and problem-solving skills, with the ability to lead complex operational scenarios

Benefits

• Flexible benefits program allowing tailored health and insurance coverage
• Paid maternity and parental leave up to 20 weeks for birth-giving parents
• Retirement savings plan options, including company stock
• Paid time off, including vacation, sick days, and personal days
• Employee and Family Assistance Program available
• Wellness program aimed at improving overall employee well-being

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.