Senior Manager, Remote Operations Center

TotalEnergies Group; Austin (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive benefits package

Medical/dental/vision

HSA with company contributions

401(k) with employer match

Parental leave

Job summary

TotalEnergies Integrated Power USA is building a new, remote-operations control center in Austin to monitor and optimize 24/7 utility-scale wind, solar, BESS, and gas assets. You will lead the design, buildout, startup, and ongoing management, driving KPIs and regulatory compliance while coordinating cross-functional teams.

Ideal candidates bring 7+ years in power operations, with ERCOT/NERC familiarity, leadership experience, and a strong grasp of SCADA, EMS, and cyber security considerations.

Qualifications

• Experience in power generation operations, utilities, or control center environments.
• Knowledge of ERCOT operating requirements, protocols, and market structures.
• Experience monitoring or operating utility-scale wind and solar assets.

Responsibilities

• Define the physical layout, hardware requirements, and cybersecurity posture for the mission-critical control room.
• Evaluate, procure, and integrate SCADA, EMS, and AGC platforms.
• Draft SOPs for emergency response, curtailment management, weather anomalies, and outages.

Skills

Leadership

Team building

Operations management

NERC CIP compliance

Cybersecurity awareness

Emergency response

Education

Bachelor's degree in Engineering/Technical field

High School Diploma/GED with military/power leadership experience

Tools

SCADA

EMS

AGC

Job description

At Integrated Power USA, we're helping shape the future of energy in North America. As TotalEnergies' integrated power platform, we develop, build, operate, and grow a diverse portfolio of solar, wind, battery storage, and flexible generation assets that deliver reliable, affordable, and lower-carbon electricity across the United States & Canada.

Backed by the global ambition of TotalEnergies to accelerate the energy transition, Integrated Power USA is rapidly expanding a portfolio of approximately 35 GW of renewable, storage, and thermal generation projects that are operating, under construction, or in development. From developing innovative energy solutions to navigating some of the country's most dynamic power markets, our teams are at the forefront of building a cleaner, more resilient energy future.

Joining Integrated Power USA means working alongside talented professionals who are passionate about innovation, collaboration, safety, and making a real impact. Together, we're powering communities, advancing the energy transition, and creating the energy system of tomorrow.

Key Responsibilities:

Operating Center Design & Buildout

• Define the physical layout, hardware requirements, and cybersecurity posture for the mission-critical control room.
• Evaluate, procure, and integrate advanced SCADA, Energy Management Systems (EMS), and Automated Generation Control (AGC) platforms.
• Manage third-party software developers, hardware integrators, and cybersecurity consultants to deliver the facility on time and within budget.
• Establish operational controls to meet all NERC CIP, FERC, and regional transmission organization (RTO/ISO) audit readiness requirements.
• Draft comprehensive Standard Operating Procedures (SOPs) for emergency response, curtailment management, weather anomalies, and forced outages.

Team Recruitment, Training & Readiness

• Build a 24/7/365 shift-rotation organization from the ground up, hiring control room supervisors, operators, and analysts.
• Design rigorous onboarding curriculums, readiness assessments, and qualification pathways covering generation mechanics and grid topology.
• Ensure all operators successfully achieve and maintain necessary regional credentials (e.g., ERCOT, PJM) and NERC certifications.
• Create simulation scenarios and tabletop exercises to test team response to grid emergencies and cybersecurity incidents.
• Establish a strict culture of operational discipline, accountability, teamwork, and continuous improvement across the control room.

Real-Time Operations

• Direct day-to-day operations of the 24/7 center monitoring utility-scale wind, solar, BESS, and gas generation assets.
• Oversee the accurate execution of dispatch instructions, ancillary service deployments, curtailments, and real-time operational directives.
• Maintain continuous fleet situational awareness, managing workflows for both directly controlled and remotely coordinated assets.
• Partner closely with trading and scheduling desks to execute optimal dispatch strategies while preserving strict separation of functions.
• Act as the ultimate escalation point and direct operational decision-making during high-pressure events, grid disturbances, and asset failures.
• Coordinate emergency communications and escalation procedures with internal leadership, off-takers, and market operators.
• Partner with Field Operations teams to coordinate switching activities, maintenance execution, and lock-out/tag-out (LOTO) procedures.
• Collaborate with operations and technical teams to execute maintenance strategies and address fleet performance issues.
• Establish and report on KPIs, including response times, downtime, and curtailment losses, to support warranty claims and post-event analysis.
• Leverage data analytics to streamline automated alarming, identify recurring vulnerabilities, and minimize operator alarm fatigue.
• Serve as a key operational partner across Operations, Asset Management, Trading, Engineering, and executive leadership teams

The position will be responsible for delivering the design, build-out, startup and ongoing management of a new remote-operations control center to support TotalEnergies North American power business. The role is accountable for managing real-time remote operations which enforcing a culture of accountability across all the team and achieving the prescribed technical and financial KPIs while ensuring compliance to regulatory and HSE standards.

Education/Qualifications:

• High School Diploma/GED combined with extensive hands-on military or power plant leadership experience, or a Bachelor's degree in a technical field.
• 7+ years in power generation operations, utilities, or control center environments, including 3+ years in a direct supervisory or leadership role.
• Deep technical knowledge of ERCOT operating requirements, protocols, and market structures.
• Direct experience monitoring or operating utility-scale wind and solar assets.
• Strong understanding of high-voltage substation maintenance, SCADA infrastructure and NERC/FERC reliability standards
• Strong working knowledge of NERC reliability standards and NERC CIP compliance requirements.
• Hands-on experience participating in control room startups, SCADA migrations, or large-scale operational fleet integrations.
• Extreme level of ethics and personal responsibility while working autonomously
• Assertive team player with diverse interests and love for working withing dynamic environments
• Attention to details to solve time-sensitive issues with precision and urgency
• Flexible mindset welcoming changes associated with growing a new high-impact, high-visibility business

Preferred Requirements

• Familiarity or direct experience with PJM and AESO market operations and regional protocols.
• Direct operational experience with Battery Energy Storage Systems (BESS) and gas generation assets.
• Active NERC Certifications or regional market operator credentials (e.g., ERCOT, PJM certifications).
• Bachelor’s degree in Engineering, Operations Management, or a related technical discipline.
• Experience managing third-party vendors, cybersecurity consultants, and software developers during an infrastructure buildout.
• Based in Austin, Texas

What We Provide

TotalEnergies offers a robust comprehensive benefits package available to employees on the first day of hire. These benefits include but are not limited to generous PTO, medical, dental & vision care, HSA with company contributions, health FSA, commuter benefits or paid parking, 401(k) plan with employer match, enhanced employer-contributed 401(k), life & accident insurances, generous parental leave, education assistance, fitness subsidy and more.

TotalEnergies celebrates diversity and is committed to Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, protected veteran status, disability status or any other category protected under applicable federal, state or local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

TotalEnergies believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

International Consideration

TotalEnergies regrets that it is unable to sponsor employment Visas or consider individuals on time-limited visa status for this position.