Team Lead, Relationship Banking & Coaching

Regions Bank; Jonesboro (AR); On-site; USD 42,000 - 61,000; Full time

Job summary

Regions Bank is seeking a Relationship Banker – Team Lead to meet with customers in person and by phone, assess financial needs, and offer tailored banking solutions. The role includes coaching a team of bankers and covering branch activities in the Branch Manager’s absence.

The ideal candidate has retail or sales experience, strong communication and leadership skills, and a commitment to customer service. This position offers growth, development, and opportunities within a community-focused

Qualifications

• Two years of banking, sales, and/or customer service experience.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Strong communication and leadership skills.

Responsibilities

• Guides and directs all branch activities with the Branch Manager.
• Identifies customer needs and provides expert guidance on Regions solutions to achieve branch targets.
• Conducts outbound calls to expand relationships and acquire new customers.
• Collaborates on new business development and supports financial wellness in the community.
• Provides coaching to junior bankers to strengthen product knowledge and customer service.

Skills

Customer service

Sales

Leadership

Communication

Coaching

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Regions Bank is seeking a Relationship Banker – Team Lead to meet with customers in person and by phone, assess financial needs, and offer tailored banking solutions. The role includes coaching a team of bankers and covering branch activities in the Branch Manager’s absence.

The ideal candidate has retail or sales experience, strong communication and leadership skills, and a commitment to customer service. This position offers growth, development, and opportunities within a community-focused