Team Lead – Order Fulfillment | Curbside Pickup

Buywander; Addison (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Vacation, Sick & Holidays

Health, Dental, Vision

401K

Job summary

BuyWander seeks a Team Lead – Order Fulfillment to guide the pickup and fulfillment team in Chicago (Addison), IL. You will check in customers, oversee order fulfillment, and coordinate with warehouse staff to ensure accuracy and timely delivery.

The role requires strong leadership, excellent customer service, and comfort with software systems. Local presence is expected with full-time hours.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, retail or warehouse is preferred but not required.
• Strong communication and leadership skills.
• Excellent customer service and professional communication.
• Comfortable using computers and various software programs.
• Attention to detail and accuracy.
• Problem-solving to handle inquiries and returns.

Responsibilities

• Greet customers and check them in for curbside pickup.
• Use internal software to manage and fulfill orders.
• Coordinate with warehouse staff for timely retrieval.
• Verify order accuracy and ensure customers have their items.
• Provide friendly assistance and resolve issues.

Skills

Leadership

Customer service

Communication

Problem solving

Computer skills

Education

High school diploma

Tools

Order management software

Job description

BuyWander seeks a Team Lead – Order Fulfillment to guide the pickup and fulfillment team in Chicago (Addison), IL. You will check in customers, oversee order fulfillment, and coordinate with warehouse staff to ensure accuracy and timely delivery.

The role requires strong leadership, excellent customer service, and comfort with software systems. Local presence is expected with full-time hours.