Team Lead, Hospitality & Guest Experience

CAVA - 38th & Broadway; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance

401k enrollment with CAVA contribution

Paid sick leave

Parental leave

Community service leave

FREE CAVA Meal for every shift worked

Job summary

CAVA Team Members are vital to delivering warm hospitality and great Mediterranean-inspired meals in our New York restaurants. As a Team Leader, you will supervise daily operations, coach teammates, and partner with General Managers to create a welcoming guest experience.

You’ll open and close the restaurant, supervise service, manage inventory and cash handling, and mentor others to uphold safety and quality standards across shifts in a fast-paced environment.

Qualifications

• Lead a team to deliver hospitality and quality Mediterranean meals.
• Coach and develop Team Members to support growth.
• Open and close the restaurant, monitor service standards.

Responsibilities

• Lead daily operations and guest interactions on shift.
• Support deployment of routines and tasks to ensure standards.
• Assist with training and development of Team Members.

Skills

Team leadership

Staff coaching

Guest service

Food safety

Opening/closing

Inventory control

Cash handling

Job description

CAVA Team Members are vital to delivering warm hospitality and great Mediterranean-inspired meals in our New York restaurants. As a Team Leader, you will supervise daily operations, coach teammates, and partner with General Managers to create a welcoming guest experience.

You’ll open and close the restaurant, supervise service, manage inventory and cash handling, and mentor others to uphold safety and quality standards across shifts in a fast-paced environment.