Team Lead — Flexible Schedule, Training & Bonuses

WashU Car Wash, LLC; Niles (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Commission bonuses

Free unlimited car washes

Leadership training

Career progression

Job summary

WashU Car Wash in Niles, IL is seeking a Team Lead to manage daily shift operations and guide a team toward excellent customer experiences. You will balance service quality with sales and operational standards, while promoting premium memberships.

The role offers growth opportunities into management positions and a supportive, team-driven culture. Training is provided to new leaders in a fast-paced express car wash setting.

Qualifications

• Leadership or supervisory experience in retail, hospitality, or customer service preferred but not required.
• Dependable, punctual, and willing to work weekends/holidays.
• Comfortable working outdoors and staying active during shift.
• Able to stand, walk, bend, lift and perform physical tasks.
• No prior car wash experience required; training provided.

Responsibilities

• Lead daily shift operations and help the team meet performance goals.
• Model excellent customer service and professionalism to set the pace.
• Coach team members on service, sales, and operational expectations.
• Promote Unlimited Wash Club memberships and premium services.
• Assist customers and resolve questions promptly and professionally.
• Open or close the site when assigned.
• Monitor wash equipment and communicate maintenance needs.
• Maintain a clean, safe, and organized facility for customers and employees.
• Track sales, memberships, vehicle counts, and shift activities.
• Support inventory management and daily operational tasks.
• Create a positive, energetic environment where teammates can succeed.

Skills

Leadership

Customer Service

Communication

Dependability

Weekend Availability

Job description

WashU Car Wash in Niles, IL is seeking a Team Lead to manage daily shift operations and guide a team toward excellent customer experiences. You will balance service quality with sales and operational standards, while promoting premium memberships.

The role offers growth opportunities into management positions and a supportive, team-driven culture. Training is provided to new leaders in a fast-paced express car wash setting.