Shift Lead, Car Wash — Flexible Hours + Commission

WashU Car Wash, LLC; Wheaton, Northern (IL, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free car washes

Flexible scheduling

Membership commissions

Job summary

WashU Car Wash, LLC seeks a Shift Lead to oversee daily operations on site in Wheaton, IL. The role emphasizes leading a fast-paced team, delivering high-quality service, and guiding members through the wash experience with a focus on customer satisfaction.

This entry-level leadership position offers both full-time and part-time hours, with opportunities to earn commissions on membership sales and incentives based on performance. Training is provided to ensure safety and efficiency.

Qualifications

• Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred.
• Ability to work in a fast-paced, team-oriented environment while maintaining high service standards.
• Customer-focused mindset with the ability to resolve issues professionally and efficiently.
• Detail-oriented with the ability to manage operations and transactions accurately.

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards.
• Supervise, assign tasks, and provide coaching to team members.
• Deliver excellent customer service by addressing questions, concerns, and resolving issues.
• Promote and upsell memberships and premium services.
• Monitor equipment and wash processes; report or address issues as needed.
• Maintain a clean, safe, and organized facility.
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Job description

WashU Car Wash, LLC seeks a Shift Lead to oversee daily operations on site in Wheaton, IL. The role emphasizes leading a fast-paced team, delivering high-quality service, and guiding members through the wash experience with a focus on customer satisfaction.

This entry-level leadership position offers both full-time and part-time hours, with opportunities to earn commissions on membership sales and incentives based on performance. Training is provided to ensure safety and efficiency.