Shift Lead - Car Wash | Flexible Hours, Bonuses, Free Washes

WashU Carwash; Wheaton (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Free car washes

Commission on memberships

Job summary

WashU Car Wash in Wheaton, IL is seeking a Shift Lead – Car Wash to oversee daily operations during your shift and support team performance. This role ensures efficient operations, high-quality service, and exceptional customer experience.

On-site training is provided and the position offers flexible scheduling with both part-time and full-time options. You will lead team members, coach staff, and contribute to a fast-paced, customer-focused environment while promoting memberships and premium

Qualifications

• Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred.
• Ability to work in a fast-paced, team-oriented environment while maintaining high service standards.
• Customer-focused mindset with the ability to resolve issues professionally and efficiently.
• Detail-oriented with the ability to manage operations and transactions accurately.
• Reliable and punctual with flexibility to work weekends and holidays as needed.
• Physically able to operate car wash equipment and perform general cleaning and maintenance tasks.

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
• Supervise, assign tasks, and provide coaching to team members
• Deliver excellent customer service by addressing questions, concerns, and resolving issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report or address issues as needed
• Maintain a clean, safe, and organized facility
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Skills

Leadership

Customer service

Communication

People management

Upselling

Job description

WashU Car Wash in Wheaton, IL is seeking a Shift Lead – Car Wash to oversee daily operations during your shift and support team performance. This role ensures efficient operations, high-quality service, and exceptional customer experience.

On-site training is provided and the position offers flexible scheduling with both part-time and full-time options. You will lead team members, coach staff, and contribute to a fast-paced, customer-focused environment while promoting memberships and premium