Team Lead, Financial Analysis - Tuition Assistance Refunds

DEFTEC Corporation; Fort Knox (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

DEFTEC Corporation, based near Fort Knox, seeks a Financial Analyst (Team Lead) to support the Finance Branch Chief with administration of financial assistance management for TA refunds. You will process refunds from Academic Institutions, track and verify data in ArmyIgnitED and TEAMS, and prepare DD1131 forms for processing and deposit.

You will research refund reasons, validate invoicing, and ensure correct accounting lines.

Qualifications

• Posses an associate's degree or 60 semester hours.
• Minimum of two years of relevant experience in the functional areas described under Job Responsibilities.

Responsibilities

• Provide functional support to the Finance Branch Chief with administration of financial assistance management for check refund processing in support of the Tuition Assistance (TA) program.
• Accept refunds received from Academic Institutions.
• Track and catalog all incoming refund and recoupment checks, recording each TA refund check, Credentialing Assistance (CA) refund check, and recoupment check on the appropriate Government-designated tracker within three business days of receipt, with complete and accurate entries.
• Research the reason for each refund and verify the refund information is correct.
• Review ArmyIgnitED to determine whether Academic Institutions have created or submitted refunds in the AI Portal, and check for recoupments or recoupment waivers that prevent refunds from being processed.
• Annotate per Standard Operating Procedures (SOPs) and provide spreadsheets to the government lead for removals or adjustments needed in ArmyIgnitED, so refunds can be received and processed and checks don't become stale.
• Run standard, downloadable reports from the ArmyIgnitED Admin portal as required to validate invoice information.
• Verify the original payment method and associated line(s) of accounting for each refund transaction.
• Process refunds to the original payment method and match each refund to the correct fiscal year and Army Component identified in the source documentation and transaction records.
• Distribute flagged refunds to contract staff and formally notify the Government Program Manager of any issues requiring Government intervention, per Army policy guidance, no later than three business days after the flag is placed.
• Provide written research and recommendations to the subject matter expert no later than seven business days after completion, with justification included in the refund check tracker.
• Submit written action recommendations to the appropriate government employee no later than 25 calendar days after receipt of refund check(s).
• Process the government refund lead's decision (reject/return or accept) no later than five business days.
• Create a memo for government signature and return checks to the appropriate Academic Institution when checks cannot be processed.
• Prepare the ArmyIgnitED system-generated DD1131 form and receive it in ArmyIgnitED per SOP when checks can be processed, verifying correctness, ensuring applicable payment information is printed, and entering manual information when necessary
• Upload DD1131 forms to TEAMS for the government refund lead's signature and track them through the process no later than three business days after receipt of the refund check
• Prepare received and processed refund checks for mailing to higher headquarters for depositing and processing
• Add counseling notes to the Soldier's ArmyIgnitED record, including pertinent information such as Tuition Assistance Request (TAR) number, course number, refund amount, check number, received date, and grade updates if necessary
• Document files in TEAMS and catalog the process per Army policy guidance
• File completed documents in TEAMS using standard invoice/refund check naming conventions per SOP
• Receive recommended actions to improve refund operations and processes, and recommended SOP/guideline changes, from the government Program Manager, and provide updates if needed no later than the first Wednesday of each month, including findings and recommended changes in the MSR

Education

Associate degree or 60 semester hours

Job description

DEFTEC Corporation, based near Fort Knox, seeks a Financial Analyst (Team Lead) to support the Finance Branch Chief with administration of financial assistance management for TA refunds. You will process refunds from Academic Institutions, track and verify data in ArmyIgnitED and TEAMS, and prepare DD1131 forms for processing and deposit.

You will research refund reasons, validate invoicing, and ensure correct accounting lines.