Team Lead Field Engineer (m/f/d)

Bridgestone; Delaware; Remote; USD 80,000 - 110,000; Full time

Job summary

Bridgestone is seeking a qualified Team Lead Field Engineer for their field service operations. You will coordinate field engineers, support market analysis, and implement sales-supporting measures in the tire industry. This full-time position offers a supportive environment and opportunities for growth, with a focus on empowering team members for a sustainable future.

Benefits

Engaging onboarding experience

Opportunities for development and mentorship

Corporate Social Responsibility activities

Dynamic and global work environment

Diverse and inclusive team

Qualifications

• Master’s degree in Automotive Engineering or equivalent required.
• Extensive professional experience in the tire industry preferred.
• Excellent communication skills in English; additional languages a plus.

Responsibilities

• Coordinate Field Engineers in the DACH and Nordic regions.
• Support product testing and market monitoring activities.
• Implement and manage technical support for customers and sales team.

Skills

Coordination

Market analysis

Customer service

Solution-oriented mindset

Proficiency in MS Office

Education

Master’s degree in Automotive Engineering or equivalent

Tools

MS Office

SAP

Job description

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POSITION SNAPSHOT

Type of work: Remote

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location:

Frankfurt am Main, DE

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

We are looking for a qualified Team Lead Field Engineer (m/f/d) – in Field Service – to join us as soon as possible to deliver outstanding customer service.

Responsibilities:

• Coordination of Field Engineers (Market Technical Engineers) in the DACH and Nordic regions, aligning with their goals and projects, and overseeing and managing field engineering activities
• Supporting market observation and analyzing product performance (including benchmarking against competitors) through product testing, customer surveys, and market monitoring
• Participation in projects, expert meetings (e.g., technical and sales-related), trade fairs (national/international), and technical training sessions (internal and external)
• Implementation of sales-supporting measures across all product areas (focus on truck, passenger car, and agricultural tires), as well as providing technical support to customers and the sales team via phone and on-site visits
• Supporting Key Account Managers and regional managers in fleet acquisition and preparing necessary information
• Assisting in the planning and execution of product testing and market intelligence projects, including subsequent analysis and presentation of results in technical committees
• Quality control and implementation of measures to maintain and improve product quality

Required Qualifications and Experience:

Education, Degree, or Certifications:

• Master’s degree in Automotive Engineering or equivalent qualification such as certified automotive technician (e.g., Master Vulcanizer, Master Automotive Technician), or a comparable technical qualification

Professional Experience:

• Extensive relevant professional experience, ideally in the tire industry; customer service experience is a plus

Technical/Functional Skills:

• Proficient in MS Office (Excel, PowerPoint, Outlook); basic knowledge of SAP is an advantage

Language Skills:

• Excellent written and spoken English
• Knowledge of French, Italian, or Nordic languages is a plus
• Quick comprehension, strong coordination and organizational skills
• Solution-oriented mindset
• Flexible, high willingness to travel, and readiness for assignments both at headquarters and in the field

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.