Team Lead / Assistant Manager - Inside Sales

Keka Technologies Private Limited; Chanute (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Keka Technologies Private Limited is looking for an experienced Inside Sales Team Lead in the U.S. market. You will manage a 5–7 person team, allocate territories, and drive daily activity while carrying a personal target alongside team targets.

You will coach through weekly call reviews, run training on pitches and objection handling, and ensure strict Zoho CRM discipline and data quality.

Qualifications

• MBA or graduate with 4–7 years in B2B inside sales.
• At least 2 years leading a team of 3+ sales reps.
• Proven track record carrying personal targets while guiding others.

Responsibilities

• Lead a team of 5–7 Inside Sales Execs across regions; allocate territories and targets.
• Hold individual targets at 50% of the team target and drive overall performance.
• Coach via weekly call reviews; conduct training on pitch, objections and product knowledge.
• Oversee Zoho CRM discipline, stages, disposition, and same‑day logging.
• Publish weekly stalled-lead reports to BD leadership; onboard new hires quickly.
• Drive Zoho/Outlook integration, campaigns, and data enrichment tools adoption.
• Report on calls, qualified leads, proposals and conversions.

Skills

Sales coaching & call review

Email marketing & campaign tools

Outbound sales leadership

Education

Graduate / MBA

Tools

Zoho CRM

Zoho Campaigns

Zoho-Outlook integration

Job description

3 to 6 years

Corporate

Full-Time

Experience:

3 – 6Years, including minimum 1 years handling / mentoring an inside sales / tele-sales team.

Job Description:

• Lead a team of 5 to 7 Inside Sales Executives across North, West, South and Mumbai; allocate territories, distribute targets and drive daily activity
• Carry an individual sales target at 50% of an executive's target, in addition to team accountability
• Coach through weekly call reviews from recordings, run weekly training on pitch, objection handling and service knowledge, and correct performance in-month rather than at review
• Govern Zoho CRM discipline: mandatory fields, stage gates, disposition accuracy and same-day logging; validate every qualified lead before it reaches Business Development
• Run the weekly team rhythm and publish the stalled-lead report to Business Development leadership
• Onboard and ramp new joiners to full scorecard performance within two months
• Drive the technology agenda for the function — Zoho CRM configuration, Zoho–Outlook integration, Zoho Campaigns and email marketing, call recording and logging, and lead generation / data enrichment tools — and ensure the team adopts them as standard practice
• Report team performance on calls, qualified leads and lead quality, and proposal submission and conversion

Candidate Requirements:

• Graduate / MBA with 4–7 years in B2B inside sales, of which at least 2 years managing a team of 3 or more
• Proven track record of carrying a personal target while managing team performance
• Hands‑on CRM ownership, not just usage — Zoho CRM strongly preferred
• Demonstrable coaching ability: can review a recorded call and correct behaviour, not just report a number
• Experience selling services rather than products — facility management, staffing, security, industrial or logistics services preferred
• Excellent spoken and written communication;

Required Skills

• Sales coaching & call review
• Email marketing & campaign tools
• Outbound sales leadership