Team Lead

CH Carolina Herrera; San Antonio (TX); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

CH Carolina Herrera is seeking a Key Holder for our boutique in San Antonio at La Cantera. You will support the Store Manager to uphold brand standards and deliver the CH Carolina Herrera sales experience.

You will train and mentor team members, drive customer satisfaction, and help achieve daily and weekly sales targets while maintaining exquisite store presentation.

Qualifikationen

• Minimum 2-year experience in fashion retail luxury stores.
• Passion for fashion.
• Orientation to results and client satisfaction.
• Excellent communication and negotiation skills.
• Spanish is a plus.

Aufgaben

• Create a pleasant shopping environment and deliver excellent customer service to drive loyalty.
• Follow customer experience protocol and maintain the store's Client book (sales aftercare).
• Replenish products on the sales floor while upholding visual merchandising standards.
• Achieve daily and weekly sales targets and KPIs as defined by the Store Manager or Assistant Store Manager.
• Assist with merchandising and inventory activities.
• Keep the sales floor neat, organized, clean and stocked.
• Process transactions accurately and efficiently.
• Comply with all sales-related policies and procedures.

Kenntnisse

Customer service

Negotiation

Communication

Sales

Spanish language

Jobbeschreibung

CH Carolina Herrera is currently looking to add a Key Holder to join our boutique in San Antonio at La Cantera.

As a Key Holder, you will be responsible for assisting the Store Manager, in order to ensure the company's standards and procedures are effectively met. Training and mentoring the team to provide the ultimate CH Carolina Herrera sales experience for our clients.

Responsibilities

• Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty
• Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean, and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Requirements

• Minimum 2-year experience in fashion retail luxury stores
• Passion for fashion
• Orientation to results and the client's satisfaction
• Excellent communication and negotiation skills
• Spanish is a plus

Competences

• Identification with the company
• Interpersonal communication
• Initiative

For more information regarding our company and products please visit:

http://www.carolinaherrera.com/the-house

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.