Team Lead

National Pride Equipment Car Wash Superstore; Lexington Township (OH); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Competitive pay plus opportunity to earn a monthly bonus

Free car washes

Paid time off

Continuing education reimbursement $2,500 annually

Flexible schedules/work life balance

Refer a friend $200 bonus

Paid training and career path development

Free uniforms

Job summary

National Pride Equipment Car Wash Superstore in Lexington Township, OH is seeking a Team Lead to oversee daily operations at the Buckeye Express Car Wash. This full-time/part-time role involves managing workflow, scheduling employees, and ensuring excellent customer service.

The ideal candidate possesses strong leadership skills, the ability to work flexible hours, and a commitment to maintaining a safe and organized environment. Benefits include competitive pay, free car washes, and paid training.

Qualifications

• Ability to display courteous and professional attitude.
• Strong ability to work flexible hours, such as evenings and weekends.
• Ability to lift items of moderate weight.

Responsibilities

• Oversee daily operations at the car wash facility.
• Organize shift schedules for team members.
• Train new and current team members on tasks.

Skills

Customer service skills

Flexible working hours

Excellent communication skills

Ability to work outdoors

Job description

We are seeking a Team Lead to oversee daily operations and provide excellent customer service at Buckeye Express Car Wash in Lexington, OH.

Job Details

Job Location: Lexington, OH 44904
Position Type: Full-Time/Part-Time
Education Level: None
Salary Range: $13.00 - $15.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Retail

Position Overview

The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.

Duties and Responsibilities

• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Managing employees’ requests and transgressions
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits

Additional Tasks

• Greet customers courteously and explain available wash services; take and process wash payments
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, grease gun)
• Provide assistance to customers in any area concerning the car wash process
• Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
• Point to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed
• Smiles at customer and gives thumbs up after guest is in neutral with no brakes
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates

Qualifications

• Ability to display courteous and professional attitude
• Excellent customer service skills to ensure optimum customer satisfaction
• Strong ability to work flexible hours, such as evenings and weekends
• Ability to work standing over long periods of time
• Ability to lift items of moderate weight
• Ability to work outdoors and be efficient in all weather conditions
• Ability to interact ethically with fellow employees and customers
• Excellent written and oral communication skills, as well as interpersonal skills
• Strong ability to handle the physical demand of the job
• Ability to follow directions and correctly implement tasks
• Recognize that car wash locations can create wet hazardous conditions and take safety precautions

Benefits

• Competitive pay plus opportunity to earn a monthly bonus
• Free car washes
• Paid time off
• Continuing education reimbursement $2,500 annually
• Flexible schedules/work life balance
• Refer a friend $200 bonus
• Paid training and career path development
• Free uniforms