Team Lead

National Pride Equipment Car Wash Superstore; Lorain (OH); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Monthly bonus

Free car washes

Paid time off

Education reimbursement $2500 annually

Flexible schedules

Refer a friend bonus

Paid training

Free uniforms

Job summary

National Pride Equipment Car Wash Superstore is seeking a Team Lead to manage daily car wash operations and deliver outstanding customer service. The role involves scheduling, supervising staff, handling customer concerns, and ensuring safety procedures are followed in all weather conditions.

The position supports flexible hours, including evenings and weekends, with benefits such as paid time off, training, and opportunities for advancement through a defined career path.

Qualifications

• Ability to display courteous and professional attitude.
• Excellent customer service skills to ensure satisfaction.
• Strong ability to work flexible hours, including evenings and weekends.
• Ability to stand for long periods of time.
• Ability to lift items of moderate weight.
• Ability to work outdoors in all weather conditions.
• Excellent written and oral communication skills.
• Strong ability to follow directions and implement tasks.
• Ability to maintain safety standards and handle physical demands.
• Ability to interact ethically with fellow employees and customers.

Responsibilities

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness and time off.
• Assigning duties based on role and skills.
• Supervising employees and assisting with tasks.
• Handling customer issues and resolving conflicts.
• Balancing cash draws and deposits.
• Ensuring safety policies are followed and work areas kept clean.
• Greet customers and explain wash services; process payments.

Skills

Excellent customer service

Professional attitude

Flexible hours

Standing for long periods

Lifting moderate weight

Outdoor work

Communication skills

Follow directions

Safety awareness

Team collaboration

Job description

Job Details

• Job Location: Lorain, OH 44053
• Position Type: Full-Time/Part-Time
• Education Level: None
• Salary Range: $13.00 - $15.00 Hourly
• Travel Percentage: None
• Job Shift: Any
• Job Category: Retail

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!

BUCKEYE EXPRESS CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!

We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.

Think you have what it takes?

Multiple positions available including Management and Non-management.

Benefits:

• Competitive Pay +Opportunity to Earn a Monthly Bonus
• ***FREE CAR WASHES***
• ·
• Paid Time Off
• Continuing Education reimbursement $2500 annually
• Flexible schedules/work life balance
• Refer a friend $200 bonus
• Paid Training/Career Path Development
• Free Uniforms

Full-time OR Part-time Positions available

Position Overview

The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.

Duties and Responsibilities:

• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Managing employees’ requests and transgressions
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits

Additional Tasks:

• Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)
• Provide assistance to customers in any area concerning car wash process
• Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
• Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
• Smiles at customer and does thumbs up after guest is in neutral with no brakes
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.

Qualifications

• Ability to display courteous and professional attitude
• Excellent customer service skills to ensure optimum customer satisfaction
• Strong ability to work flexible hours, such as evenings and weekends
• Ability to work standing over long periods of time
• Ability to lift items of moderate weight
• Ability to work outdoor and be efficient in all weather conditions
• Ability to interact ethically with fellow employees and customers
• Excellent written and oral communication skills, as well as interpersonal skills
• Strong ability to handle the physical demand of the job
• Ability to follow directions and correctly implement tasks.
• Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance

Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within managements reason for their job description.