Team Lead

Brobston Group LLC; Denver (CO); On-site; USD 52,000 - 70,000; Full time

Job summary

Brobston Group LLC in Denver seeks a Team Lead to support the Store Manager and drive a premium client experience. You will mentor colleagues, champion performance, and execute sales strategies to build lasting client relationships.

In this role you will coach the team, lead on-floor selling, and contribute to luxury category success while upholding exceptional service and presentation standards.

Qualifications

• Proven retail sales experience, preferably in luxury goods.
• Strong communication and client-centric relationship building.
• Ability to coach and develop team members in a collaborative environment.
• Sales-driven mindset with skill in identifying client needs.
• Flexibility to work retail hours and participate in in-store activities.

Responsibilities

• Co-create and execute sales and client development strategies with Store Manager and Team Managers.
• Deliver high-quality client interactions to drive loyalty and sales goals.
• Sell on the floor, recommend products based on client profiles and trends, and lead a category.
• Coach, mentor, and provide performance feedback to the team.
• Support store operations and uphold service and presentation standards.

Skills

Retail sales experience

Client relationship building

Coaching and development

Team leadership

Luxury goods knowledge

Job description

Summary

As a Team Lead in the Denver store, you will support the Store Manager and Team Managers to lead the retail team, build lasting client relationships, and drive sales while delivering an exceptional luxury client experience. You will mentor and develop colleagues, champion category performance, and help execute store operations and sales strategies.

Responsibilities

• Co-create and execute sales and client development strategies with the Store Manager and Team Managers.
• Deliver high-quality client interactions to drive loyalty and achieve sales goals.
• Sell on the floor, identify product recommendations based on client profiles and market trends, and champion a specific category.
• Support team development through coaching, mentoring, and performance feedback.
• Assist with store operations and ensure standards of service and presentation are maintained.

Requirements

• Proven retail sales experience, preferably in luxury goods or high-end retail.
• Strong communication and relationship-building skills with a client‑centric approach.
• Demonstrated ability to coach and develop team members and support a collaborative team environment.
• Sales‑driven mindset with the ability to identify client needs and recommend appropriate products.
• Flexibility to work retail hours and participate in in‑store activities and initiatives.