Team Lead

Tempur Sealy International; Cincinnati (OH); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Competitive medical and dental programs

401(k) retirement plan options

Employee purchase discounts

Job summary

A leading home furnishings retailer is seeking a Team Lead to provide exceptional customer service and manage store operations. This role involves sales leadership, supervising the sales team, and performing retail responsibilities. Candidates should have retail experience in luxury products, strong sales skills, and the ability to lead effectively. The position offers full-time employment with competitive salary and benefits including generous paid time off and a 401(k) plan.

Qualifications

• 1–3 years of retail experience, preferably with high-end luxury or custom products.
• Demonstrated ability to effectively lead and train in a store environment.
• Must be able to stand for long periods and lift items as needed.

Responsibilities

• Manage overall store performance and customer service.
• Provide leadership in the sales process and uphold brand standards.
• Assist with merchandising and implement company programs.

Skills

Sales skills in a consultative environment

Ability to lead and train others

Flexibility in work schedule

Collaboration skills

Education

High school diploma or equivalent

Tools

Retail software/computer systems

Job description

Join to apply for the Team Lead role at Tempur Sealy International.

The Tempur-Pedic team lead’s primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available, including opening/closing the store and covering management duties.

Pay Range

Base pay: $35,000.00/yr – $60,000.00/yr. Total estimated annual compensation (including incentives) is $35,000 – $60,000.

Benefits

• Generous Paid Time Off: 27 paid days off annually (80 holiday hours, 56 sick leave hours). Paid time off prorated based on hire date.
• Competitive medical, dental, and other wellness programs.
• Disability and Life Company Paid.
• 401(k) retirement plan options.
• Generous employee purchase discounts.

Responsibilities

• Assist in managing and maintaining responsibility for overall store performance.
• Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and upholding Tempur Sealy’s brand.
• Perform Retail Sales Associate responsibilities at an exceptional level.
• Assist the Store Manager in identifying deficiencies and solving problems within the store and sales team.
• Assist with merchandising, implementing company programs, and other needs.
• Solve problems within the sales team and direct larger issues to the Store Manager.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail experience (or equivalent combination of education and experience) with high-end luxury and/or custom products.
• Strong sales skills in a consultative environment.
• Demonstrated ability to effectively lead, direct, and train others in a store setting.
• Skilled at current best practice retail methods, procedures, and standards.
• Demonstrated collaborator able to both lead and follow.
• Flexibility in work schedule reflecting store hours and patterns.
• Fluency with current retail software/computer systems.
• Must be able to stand for extended periods and occasionally lift items with or without assistance.

Senior level: Entry level.

Employment type: Full-time.

Job function: Administrative, Sales, and Customer Service.

Industries: Retail, Retail Luxury Goods and Jewelry, Furniture and Home Furnishings Manufacturing.

Tempur Sealy is proud to be an Equal Employment Opportunity and affirmative action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.