Team Lead

Tempur Sealy International; Town of Brookfield (WI); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

401(k) retirement plan

Job summary

Tempur Sealy is seeking a Store Team Lead to oversee a team of Retail Sales Associates and drive excellence in customer service while representing Tempur Sealy’s brands. You will provide leadership in the sales process, maintain professional appearance, and uphold company policies to protect the Tempur Sealy brand.

You’ll assist the Store Manager, cover opening/closing duties when needed, help with merchandising and implementing programs, and escalate issues promptly.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail management experience with high-end luxury and/or custom products.
• Strong sales skills in a consultative environment.
• Ability to lead and train others in store setting.
• Flexible work schedule aligned with store hours.
• Proficiency with current retail software/computer systems.

Responsibilities

• Provide leadership to a team of Retail Sales Associates.
• Lead the sales process and customer service while maintaining the Tempur Sealy brand.
• Continue performing Retail Sales Associate duties at a high level.
• Assist the Store Manager in identifying deficiencies and solving problems.
• Assist with merchandising and company programs.
• Resolve issues and escalate to the Store Manager when needed.
• Act as liaison between Sales Associates and Store Manager.
• Perform other duties as assigned.

Skills

Sales leadership

Customer service

Team training

Retail software

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

The Tempur-Pedic Team Lead’s primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties.

Pay Range: The total estimated annual compensation, including base pay and incentives,

is $35,000-$ 70,000.

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of:
• 80 holiday hours (this is a combination of fixed dates and floating holidays)
• 56 sick leave hours (7 sick days)
• Competitive Medical, Dental & other wellness programs
• Disability and Life Company Paid
• 401(k) Retirement Plan Options
• Generous Employee Purchase Discounts

What You’ll Do (Essential Duties and Responsibilities):

• Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates.
• Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy’s brand.
• Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.
• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
• Assist the store manager with merchandising, implementing company programs, and other needs.
• Solve problems within the sales team and direct larger issues to the Store Manager.
• Function as a liaison between the Sales Associates and the Store Manager.
• Perform other duties as assigned.

What You’ll Need (Qualifications):

• High school diploma or equivalent
• 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products
• Strong sales skills in a consultative environment
• Demonstrated ability to effectively lead, direct, and train others in a store setting.
• Skilled at current best practice retail methods, procedures, and standards
• Demonstrated collaborator able to both lead and follow.
• Flexibility in work schedule reflecting the needs and patterns of store hours.
• Fluency with current retail software / computer systems
• Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance.

Tempur Sealy is proud to be an Equal Employment Opportunity and Affiantative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.