Team Lead

Radial Inc.; Avon, Northern (IN, KY); On-site; USD 60,000 - 80,000; Full time

Job summary

Radial Inc. in Avon, Indiana, is seeking an Operations Manager to oversee the Fulfillment Team, support the Supervisor, and drive department goals in a fast-paced distribution environment.

You will plan and organize workflow, train associates, coordinate with other departments, ensure safety and inventory security, monitor performance against SOPs, and uphold company standards for attendance, conduct, and quality. This role requires hands-on leadership and a commitment to operational excellence.

Qualifications

• 1 year of direct experience in a manufacturing, production, or distribution environment.
• Proven ability to drive process improvements and project implementations.
• Fluency in English (written and verbal) is essential for effective communication.
• Ability to lift 50 lbs and push/pull carts up to 100 lbs.

Responsibilities

• Plan and organize workflow; train associates; assign and direct work.
• Assist the Supervisor and Manager to meet department goals.
• Coordinate with other departments on processes and procedures.
• Ensure safety and security of associates and inventory.
• Monitor production standards and enforce SOPs.
• Uphold company standards for attendance, conduct, safety, and quality.

Skills

Process improvement

English fluency

Self-motivation / urgency

Job description

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Operations Manager.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial

Role Summary

The Fulfillment Team Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing workflow, promoting teamwork, training, problem solving, decision making, and perform all functions as a fulfillment associate.

Responsibilities

• Tasks include planning/organizing work; training associates; assigning and directing work; in partnership with the Supervisor or Manager, addressing issues and resolving problems.
• Train associates on processes
• Assist the Supervisor and other internal groups to meet and exceed customer requirements.
• Assist the Supervisor and other Staff to ensure compliance with all company rules, policies, and guidelines.
• Ensure the safety and security of associates and inventory.
• Coordinate with other departments on processes and procedures.
• Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
• Perform all functions same as a fulfillment associate.
• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
• May be required to complete other duties as assigned.

Qualifications

• 1 year of direct experience in a manufacturing, production, or distribution environment
• Self-motivated with high sense of urgency, resourceful and adaptability
• Proven project implementations with demonstrated process improvement.
• Must be able to lift 50lbs. Must be able to push or pull carts of up to 100 lbs.
• Fluency in English (written and verbal) is essential for effective communication

Travel

This position is not remote. Travel is not required.

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTOEducational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.