Team/Crew Leader

soar-restaurants-sonic; Westminster (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

soar-restaurants-sonic in Westminster, MD, is seeking a Team/Crew Leader who will perform and supervise various operational duties to deliver high-quality service and products to guests. The candidate should have restaurant knowledge and strong communication skills.

This position requires a minimum of 30 hours per week, including nights, weekends, and holidays. Responsibilities include assisting with employee training, managing cleaning tasks, and leading shift meetings. Candidates should demonstrate effective decision-making and leadership.

Qualifications

• Knowledge of general restaurant operations and standards.
• Ability to follow instructions and comply with company policies.

Responsibilities

• Lead and supervise station duties to ensure quality service.
• Assist in training new employees and conducting shift meetings.
• Comply with cleaning and sanitation duties as per standards.

Skills

Effective verbal and written communication skills

Basic math and reading skills

Multi-tasking

Leadership

Time-management

Conflict-resolution skills

General restaurant or retail knowledge

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Duties:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions