Team/Crew Leader

soar-restaurants-sonic; Shawnee (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

soar-restaurants-sonic in Shawnee, Oklahoma, is seeking a Team/Crew Leader to oversee operational duties, lead a team, and ensure quality service to guests. The ideal candidate must possess general restaurant knowledge and effective communication skills.

This role requires a minimum of 30 hours per week, including evenings and weekends, with responsibilities ranging from supervising daily operations to leading shift meetings.

Qualifications

• Knowledge of restaurant operations is required.
• Basic math and reading skills are essential.
• Effective verbal and written communication is necessary.

Responsibilities

• Supervise and lead station duties to maintain operational standards.
• Assist with employee training and orientation.
• Ensure compliance with sanitation and cleaning protocols.

Skills

General restaurant or retail knowledge

Basic math skills

Effective communication skills

Multi-tasking

Leadership

Time-management

Conflict-resolution skills

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Duties:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions