Team/Crew Leader

soar-restaurants-sonic; Sandusky (OH); On-site; USD 15,153 - 22,041; Full time

Job summary

soar-restaurants-sonic is hiring a Team/Crew Leader to supervise daily station duties across fountain, grill, expeditor, and drive-thru as applicable. You will guide teammates, ensure quality products, and maintain service standards.

The role emphasizes training new hires, policy compliance, sanitation, and consistent attendance, with shift leadership responsibilities like leading meetings and addressing issues with the MOD.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.

Responsibilities

• Perform, lead, and supervise station duties to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Perform cleaning and sanitation duties per standards (trash, mopping, dishes, wiping counters).
• Maintain regular attendance.
• Lead shift meetings.
• Report complaints or issues to MOD.
• Move and stock food products up to 50 pounds.
• Perform other duties as assigned.

Skills

Leadership

Multi-tasking

Decision-making

Time-management

Conflict-resolution

Basic math

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions