Team/Crew Leader

soar-restaurants-sonic; Allen (TX); On-site; USD 19,286 - 24,796; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader to supervise daily restaurant operations and ensure quality products and service for guests. You will lead station duties across fountain, grill, expeditor, drive-thru (where applicable) and supervise new employee training.

The role requires strong communication, multi-tasking, and leadership skills, with a focus on maintaining safety and sanitation standards. Regular attendance and flexible hours are expected, including nights and weekends.

Qualifications

• Knowledge/Skills: General restaurant or retail knowledge.
• Basic math and reading skills required.
• Effective verbal and written communication skills.
• Ability to follow directions; multitasking and time management.

Responsibilities

• Perform, lead, and supervise station duties as assigned to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Lead shift meetings; report issues to MOD.
• Move and stock food products weighing up to 50 pounds.
• Perform other job-related duties as assigned.

Skills

Restaurant knowledge

Basic math & reading

Verbal & written communication

Follow directions

Multi-tasking & leadership

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions