Team/Crew Leader

soar-restaurants-sonic; Westland (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Soar Restaurants Sonic in Westland, MI is seeking a Team/Crew Leader to perform, lead, and supervise daily restaurant operations to provide quality products and service to guests.

You will oversee station duties, assist with training, and ensure compliance with policies while maintaining sanitation standards. This role requires strong communication, leadership, and multitasking abilities, with emphasis on regular attendance and shift leadership for busy periods.

Qualifications

• General knowledge of restaurant or retail operations.
• Basic math and reading skills are required.
• Strong verbal and written communication abilities.
• Ability to follow directions accurately.
• Multi-tasking with leadership, time-management and conflict resolution.
• Experience leading teams is a plus.

Responsibilities

• Perform, lead, and supervise station duties (fountain, grill, drive-thru) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies and procedures.
• Lead cleaning and sanitation tasks and maintain sanitary areas.
• Maintain regular attendance and punctuality.
• Lead shift meetings and report issues to MOD.
• Move and stock food weighing up to 50 pounds.
• Perform other duties as assigned.

Skills

General restaurant knowledge

Basic math and reading

Verbal and written communication

Follow directions

Multi-tasking and leadership

Time-management and conflict-res

Job description

Position:Team/Crew Leader

Immediate Supervisor:

Manager on Duty (MOD)

Status:

Nonexempt

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards


• Assist with new employee orientation and training


• Comply with all company policies, procedures, and operational standards


• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards


• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings


• Report customer or employee complaints/issues to MOD


• Move and stock food product weighing up to 50 pounds


• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills


• General restaurant or retail knowledge


• Basic math and reading skills


• Effective verbal and written communication skills


• Ability to follow directions


• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions