Team Coordinator

apexdki; Forestdale (AL); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Health/ Vision/ Dental/ Aflac

Paid Time Off

8 Paid Holidays

Company laptop provided

Job summary

Apex Restoration DKI is seeking a proactive Team Coordinator to support, facilitate, and coordinate multiple project workflows while serving as the primary customer contact. The role includes scheduling site inspections, updating documentation, and ensuring timely contract signing and payments.

You will manage accounts receivable, track time sheets, and participate in daily and weekly meetings with supervisors.

Qualifications

• Previous construction experience preferred, but training the right candidate will be provided.
• Experience with PSA, XactAnalysis, and Xactimate a plus.
• Valid Driver’s License & eligibility to work in the United States
• Ability to pass a background check and drug screen
• No felony convictions

Responsibilities

• Coordinate the work of multiple projects and act as the first point of contact with customers.
• Schedule the Estimator for site inspections and maintain notes and control points for new claims.
• Set up contract signing with customers and track payments for each project.
• Manage Accounts Receivable and make collection calls as needed.
• Update the Job Management Report (JMR) and attend daily/weekly meetings with managers.
• Ensure accuracy of time sheets for hourly team members; collect fuel receipts and assets.
• Return equipment and support helpdesk as required.

Skills

Detail oriented

Verbal communication

Written communication

Teamwork

Accuracy

Conflict resolution

Cost management

Time management

Tools

PSA

XactAnalysis

Xactimate

Job description

Welcome to Apex Restoration DKI! If you’re looking for a strong company with great core values that cares about the employees just as much as the customer, this is the place for you. Apex Restoration DKI is a fast‑moving, progressive environment that will teach you new skills and help perfect the ones you may already have! We were born in 2007, we have become a career path for many people! If you’re a person that is looking to excel, climb, and grow as an individual, then we would love to have you join our family.

https://www.apexdki.com/

Team Coordinator Role

The Team Coordinator reports to the Project Manager. The Team Coordinator supports, facilitates, and coordinates the work of multiple projects. The Team Coordinator is the first point of contact with the customer. The Team Coordinator schedules the Estimator for site inspection and updates all notes and control points for the new claim. The Team Coordinator sets up the contract signing with the customer and keeps track of payments for each project. The Team Coordinator manages Accounts Receivables for the life of the project and makes collection calls. The Team Coordinator updates the Job Management Report (JMR) and attends JMR meeting daily. The Team Coordinator attends weekly meetings with the Compliance Manager. The Team Coordinator attends weekly meetings with the Accounts Receivable Manager. The Team Coordinator ensures accuracy of time sheets for all hourly team members. The Team Coordinator collects and uploads fuel receipts. The Team Coordinator collects assets from departing employees and returns equipment to helpdesk.

Accountabilities

• Must be detail‑oriented and follow through to completion of a project
• Excellent skills in verbal/written communication, teamwork, accuracy, conflict resolution, cost management and time management
• Manage multiple projects simultaneously
• Computer skills and ability to maneuver multiple systems/software
• Foster positive relationships with team members, clients, and insurance adjustors
• Perform all aspects of job with high integrity
• May work 40+ hours per week (overtime must be pre‑approved by Project Manager)
• May be on call and on phone rotation during catastrophic events
• Perform other responsibilities as required

Required Qualifications

• Previous construction experience preferred, but will train the right candidate
• Experience with PSA, XactAnalysis, and Xactimate a plus
• Valid Driver’s License & eligibility to work in the United States
• Ability to pass a background check and drug screen
• No felony convictions

Compensation

• Salary $18 - $20/hr (DOE)
• Health/ Vision/ Dental/ Aflac
• Paid Time Off
• 8 Paid Holidays
• Company laptop provided