Team Capacity Developer

Werner Enterprises; Omaha (NE); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other optional supplemental coverage

Job summary

Werner Enterprises is seeking a Team Driver Matching Coordinator to onboard drivers, manage team matches, and educate drivers about the benefits of Team driving. You will collaborate with internal teams to ensure smooth team formation and ongoing communication across channels.

The role requires strong customer service, recruitment experience, and knowledge of DOT trucking regulations, with a focus on accurate messaging and multitasking across responsibilities.

Qualifications

• Background in customer service or recruiting.
• Basic knowledge of Gmail, Google Calendar, Google Drive.
• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
• Knowledge of D.O.T. regulations with regard to the trucking industry.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Knowledge of U.S. geography.

Responsibilities

• Onboard team drivers and welcome them to Werner; explain the Team Matching process.
• Update personal information and run teammate searches regularly; assist drivers in their search.
• Mutually confirm team matches and post the match.
• Communicate effectively with drivers and internal teams to turn the match into a team build.
• Ensure clear, accurate messages in all communications internally and externally.
• Work with the Driver Career Center to identify drivers interested in Team driving.
• Mediate problems between drivers and internal departments.
• Maintain timely attendance according to the scheduled shift.

Skills

Customer service

Recruiting

Communication skills

Geography knowledge

Gmail/Calendar/Drive basics

Education

Associate degree

Transportation experience

AS/400 or PC experience

Tools

Gmail

Google Calendar

Google Drive

Job description

Job Profile Summary

The main purpose of this position is to promote team growth by creating quality team matches and educating drivers on the benefits and opportunities that come with being a Team driver at Werner.

External Job Posting

The job functions listed below represent the essential job duties and responsibilities of the above-listed position.

Essential Job Functions

• Onboard team drivers and welcome them to Werner, if new to the company. Introduce yourself and explain the Team Matching process.
• Ensure personal information and team preferences are updated and run teammate searches regularly. Assist assigned drivers with their search process and encourage them to actively reach out to teammate candidates.
• Mutually confirm team matches and follow the steps to finalize and post the match.
• Communicate effectively with drivers and internal teams to ensure the team match turns into a team build.
• Ensure accuracy and clear message in all communication both internally and externally.
• Work directly with the Driver Career Center to identify and solicit drivers who are interested in Team driving.
• Mediate problem/solution issues that may arise with drivers and internal departments.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Supervisory Responsibilities

This position supervises no associates.

Confidential Information

This position may have access to specific confidential company information.

Knowledge, Skills And Abilities

• Have a background in customer service or recruiting.
• Basic knowledge of Gmail, Google Calendar, Google Drive....etc.
• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
• Knowledge of D.O.T. regulations with regard to the trucking industry.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Knowledge of U.S. geography.

Education and Experience

• Associates degree and transportation experience preferred.
• One year of transportation experience preferred.
• One to two years AS400 or P.C. experience preferred.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

• medical, dental and vision plans
• 401(k) plan
• stock purchase plan
• paid time off
• life insurance
• disability plans
• other optional supplemental coverage

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

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