Team Capacity Developer

Werner Enterprises Inc; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Stable work environment

Benefits package

401(k) plan

Job summary

Werner Enterprises is seeking a Team Driver Recruiting & Onboarding specialist to promote team growth by creating quality matches and educating drivers on the benefits of Team driving.

You will onboard new team drivers, manage the Team Matching process, coordinate with the Driver Career Center, and ensure clear, professional communication with drivers and internal teams to turn matches into successful teams.

Qualifications

• Associates degree preferred; transportation experience desirable.
• One year of transportation experience preferred.
• Strong customer service and communication skills.
• Knowledge of DOT regulations related to trucking.

Responsibilities

• Onboard team drivers and welcome them to Werner, if new to the company.
• Introduce yourself and explain the Team Matching process.
• Ensure personal information and team preferences are updated and run teammate searches regularly.
• Assist assigned drivers with their search process and encourage them to actively reach out to teammate candidates.
• Mutually confirm team matches and follow the steps to finalize and post the match.
• Communicate effectively with drivers and internal teams to ensure the team match turns into a team build.
• Ensure accuracy and clear message in all communication both internally and externally.
• Work directly with the Driver Career Center to identify and solicit drivers who are interested in Team driving.
• Mediate problem/solution issues that may arise with drivers and internal departments.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Skills

Customer service

Recruiting

Communication skills

Team building

DOT regulations knowledge

Geography knowledge

Education

Associates degree

Tools

Gmail

Google Calendar

Google Drive

Job description

Job Profile Summary

The main purpose of this position is to promote team growth by creating quality team matches and educating drivers on the benefits and opportunities that come with being a Team driver at Werner.

External Job Posting

The job functions listed below represent the essential job duties and responsibilities of the above-listed position.

Essential Job Functions

• Onboard team drivers and welcome them to Werner, if new to the company.
• Introduce yourself and explain the Team Matching process.
• Ensure personal information and team preferences are updated and run teammate searches regularly.
• Assist assigned drivers with their search process and encourage them to actively reach out to teammate candidates.
• Mutually confirm team matches and follow the steps to finalize and post the match.
• Communicate effectively with drivers and internal teams to ensure the team match turns into a team build.
• Ensure accuracy and clear message in all communication both internally and externally.
• Work directly with the Driver Career Center to identify and solicit drivers who are interested in Team driving.
• Mediate problem/solution issues that may arise with drivers and internal departments.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Supervisory Responsibilities

This position supervises no associates.

Confidential Information

This position may have access to specific confidential company information.

Knowledge, Skills and Abilities

• Have a background in customer service or recruiting.
• Basic knowledge of Gmail, Google Calendar, Google Drive....etc.
• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training.
• Knowledge of D.O.T. regulations with regard to the trucking industry.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Knowledge of U.S. geography.

Education and Experience

• Associates degree and transportation experience preferred.
• One year of transportation experience preferred.
• One to two years AS400 or P.C. experience preferred.

Benefits

• This position is eligible for benefits, which include medical, dental and vision plans.
• We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.

We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service.

Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.