Team Assistant (Office position)

Care IV Home Health; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan with strong match

Paid time off

6 paid holidays

On-call pay

Referral bonus

Phone discounts

Job summary

Care IV Home Health in Fayetteville, AR seeks a Team Assistant to schedule field staff nurses and therapists, assign patients, and serve as the main scheduling contact. The role reports to the Fayetteville Clinical Director and operates in-office Monday through Friday, 8am-5pm.

The position is full-time with rotating, infrequent on-call duties. Ideal candidates have at least 1 year of healthcare office experience, strong computer skills, and excellent communication abilities.

Qualifications

• Minimum 1 year of office experience in the healthcare industry.
• Previous staff scheduling experience preferred.
• Excellent computer skills are critical to this position.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Schedule field staff nurses and therapists and assign them patients.
• Organize schedules by area, disciplines, times, and locations.
• Keep track of patient census and communicate staffing availability.
• Handle scheduling changes via calls, texts and emails and update the scheduling system.

Skills

Scheduling experience

Office administration

Healthcare knowledge

Customer service

Job description

Team Assistant

Now hiring a Team Assistant in Fayetteville, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:

• Communicating with Intake regarding new patient referrals
• Assigning patients to our skilled team's schedules
• Organizing schedules by area, disciplines, times etc
• Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
• Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
• Troubleshooting scheduling issues
• Reassigning times and updating schedules for missed visits
• Assisting the Director and Office Manager with other office duties as needed
• Participating in paid rotating on-call duties (infrequent)
  
• Other duties as assigned

Required experience:

• A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
• Previous staff scheduling experience preferred
  
• Excellent computer skills are critical to this position
• Ability to communicate effectively both verbally and in writing
• Highly organized with excellent customer service skills and a positive attitude
• Reliable with consistent attendance
• Ability and willingness to participate in rotating on-call

Benefits & Perks for full-time:

• medical
• dental
• vision
• life
• disability
• lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
• generous accrued PTO
• 6 paid holidays
• on-call pay
• employee referral bonus, cell phone discounts on certain carriers, etc.

EEO M/F DRUG FREE EMPLOYER