Team Assistant

Uptown Alley_Uphoff Ventures LLC; Surprise (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k

Roth IRA

Paid time off

Health insurance

Vision insurance

Flexible schedule

Bonus opportunities

Professional development

Job summary

Uptown Alley is seeking a Team Assistant on-site in Surprise, AZ to support front-of-house operations during service. You will assist with food delivery, table setup, and clearing, helping maintain cleanliness and a positive guest experience.

The role emphasizes attention to detail, time management, and teamwork, with potential bonus opportunities and flexible schedules. Reports to the General Manager/AGM and collaborates with management to ensure smooth operations across FOH/BOH, with weekend

Qualifications

• Attention to detail and prompt service are essential.
• Strong time management to handle busy shifts and guest flow.
• Food safety and sanitation knowledge is preferred.

Responsibilities

• Food delivery support to guests and dining area setup.
• Assist servers during service to ensure smooth operations.
• Assist with setup and bussing stations to maintain cleanliness.
• Assist guests and provide exceptional customer service.

Skills

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

ServSafe or Safe Food Handling certification

Tools

POS Systems

Job description

Benefits

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose

Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Their contributions are essential to ensuring a positive dining experience for guests and helping the restaurant run smoothly during service.

Key Responsibilities

• Strategic and Financial Responsibilities
  • Upselling Opportunities
  • Cost Control
• Operational Responsibilities
  • Food Delivery
  • Assisting Servers
  • Assisting Set Up
  • Bussing Stations
• Customer Service Responsibilities
  • Assisting Guests

Education & Qualifications

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
• High School Diploma or Equivalent
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience

• Desirable - Previous experience in a high volume restaurant

Skills & Competencies

• Attention to Detail
• Time Management
• Technological Proficiency
  • Desirable - POS Systems

Personal Qualities

• Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages

• English
• Desirable - Spanish

Other Details

Department: Operations/Culinary
Location: On-Site
Travel Required: No
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/AGM
Collaborates With: Management team, Administrative support
Supports & Engages With: FOH, BOH