Team Assistant

Hospice of the Valley; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive environment

Competitive benefits

Paid time off

Flexible schedules

Job summary

Hospice of the Valley in Scottsdale is seeking a Team Assistant to provide essential administrative support to the clinical team. Responsibilities include answering phones, processing patient information, and data entry to keep operations running smoothly.

You will manage staff scheduling, handle communications, and ensure vendor paperwork and timelines are met while maintaining professional standards and a caring, patient-centered culture.

Qualifications

• High School Diploma or equivalent.
• 1+ years of administrative support experience.
• Excellent communication and customer relations skills.
• Ability to manage time, meet deadlines, and work with minimal supervision.
• Proficient with office equipment including computers, fax, copier/phone.

Responsibilities

• Answer phones and process patient information and data entry.
• Schedule staff and manage communications via phone/email.
• Process vendor requests and ensure paperwork timelines are met.
• Create timely, accurate documentation and reports.
• Support continuous process improvement and professional development.
• Maintain high standards of personal and professional conduct.

Skills

Communication skills

Time management

Customer service

Multitasking

Bilingual abilities

Education

High School Diploma

Tools

MS Office

Job description

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

• Performs staff assignments/scheduling.
• Manages phone/email communications effectively and efficiently.
• Processes vendor requests, assures paperwork is complete and timelines are met.
• Creates timely and accurate documentation assuring timelines are met.
• Adheres to HOV standards and facilitates continuously improved processes/services.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• High School Diploma or equivalent experience.
• Minimum 1 years of increasingly responsible secretarial or administrative support experience.
• Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
• Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Preferred Qualifications

• Prior medical office or hospice experience preferred.
• Familiar with medical terminology preferred.
• Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.
• Bilingual abilities, a plus.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V