Team Assistant

Metropolitan Jewish Health System, Inc.; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

MJHS Home Care is seeking a Team Assistant to schedule nurse appointments and manage referrals, ensuring new cases are scheduled appropriately and coordinated with the Control Desk.

The role supports document control, records maintenance, and accurate data entry, while assisting Business Support Supervisors and Patient Support Managers with reporting. Team collaboration is essential to deliver timely care and customer satisfaction.

Qualifications

• High School Diploma required; College Degree highly preferred.
• 1-3 years clerical/office experience preferred.
• Strong computer skills including MS Word, Excel, and data entry.
• Strong customer service and communication skills.
• Ability to multi-task and work well in a team, including supporting others.

Responsibilities

• Schedule appointments for nurses.
• Manage and monitor incoming referrals and ensure new cases are scheduled appropriately.
• Coordinate with the Control Desk and maintain document control.
• Maintain records and accurately enter data.
• Assist supervisors and managers by working on reports.
• Collaborate with the team to ensure patients are seen and customers are satisfied.

Skills

MS Word

Excel

Data entry

Customer service

Communication skills

Team player

Education

High School Diploma

College Degree

Job description

MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home.

The Team Assistant is responsible for scheduling appointments for our nurses, managing and monitoring incoming referrals and ensuring that all new cases are scheduled as appropriate. This individual will coordinate with the Control Desk and maintain document control. Responsibilities will also include, but will not be limited to, maintaining records, accurately entering data, and assisting the Business Support Supervisors and Patient Support Managers by working on reports The Team Assistant will be expected to cooperate with the entire team in order to be successful in processing work, ensuring that patients are seen, and creating satisfied customers.

• High School Diploma, required; College Degree, highly preferred
• 1-3 years of clerical/office experience, preferred
• Candidate must have strong computer skills, including MS Word, Excel, and data entry
• Candidate must have strong customer service and communication skills
• Candidate must have the ability to multi-task and work well as part of a team - including supporting other team members