Team Assistant

MJHS; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

MJHS Home Care in New York, NY is seeking a Team Assistant to schedule nurse appointments and manage referrals, ensuring new cases are properly scheduled. The role requires coordinating with the Control Desk, maintaining document control and accurate data entry.

The Team Assistant will support Business Support Supervisors and Patient Support Managers, work with the team to ensure patients are seen, and help create satisfied customers in a fast-paced setting.

Qualifications

• High school diploma required; college degree preferred.
• 1–3 years of clerical/office experience preferred.
• Strong computer skills, including MS Word, Excel and data entry.
• Strong customer service and communication abilities.
• Ability to multi-task and work well as part of a team.

Responsibilities

• Schedule appointments for nurses and manage incoming referrals to ensure timely patient intake.
• Coordinate with the Control Desk and maintain document control and records.
• Enter data accurately and assist Business Support Supervisors and Patient Support Managers with reports.
• Collaborate with the team to ensure patients are seen and customers are satisfied.

Skills

Data entry

Customer service

Communication

Teamwork

Education

High School Diploma

College Degree

Tools

MS Word

Excel

Job description

Come lead with us at New York, NY

MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home.

The Team Assistant is responsible for scheduling appointments for our nurses, managing and monitoring incoming referrals and ensuring that all new cases are scheduled as appropriate. This individual will coordinate with the Control Desk and maintain document control. Responsibilities will also include, but will not be limited to, maintaining records, accurately entering data, and assisting the Business Support Supervisors and Patient Support Managers by working on reports The Team Assistant will be expected to cooperate with the entire team in order to be successful in processing work, ensuring that patients are seen, and creating satisfied customers.

• High School Diploma, required; College Degree, highly preferred
• 1-3 years of clerical/office experience, preferred
• Candidate must have strong computer skills, including MS Word, Excel, and data entry
• Candidate must have strong customer service and communication skills
• Candidate must have the ability to multi-task and work well as part of a team - including supporting other team members