Tea Concierge & Retail Experience Specialist

Shop Local Raleigh; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Shop Local Raleigh is seeking a Tea Consultant to deliver friendly customer service in a fast-paced retail setting in Raleigh. You will greet shoppers, answer questions, demonstrate products, and help customers find items they love.

Responsibilities include opening/closing the store, balancing reports, keeping the store clean, managing inventory, and processing online orders for wholesale accounts. Some holiday/weekend shifts and light travel for events may be required.

Qualifications

• Customer service experience and ability to understand customer needs.
• Strong verbal and written communication skills.
• Ability to learn quickly and assist multiple customers.

Responsibilities

• Assist customers by providing information and answers.
• Demonstrate product functionality to promote sales.
• Handle opening/closing duties and balance POS reports.
• Create appealing displays and attract customers.
• Process orders for online/wholesale accounts.
• Maintain store cleanliness and safe environment.
• Perform weekly inventory checks and assist with new inventory.

Skills

Customer Service

Presentation Skills

Analyzing Information

Understanding the Customer

Verbal and Written Communication

Job description

Shop Local Raleigh is seeking a Tea Consultant to deliver friendly customer service in a fast-paced retail setting in Raleigh. You will greet shoppers, answer questions, demonstrate products, and help customers find items they love.

Responsibilities include opening/closing the store, balancing reports, keeping the store clean, managing inventory, and processing online orders for wholesale accounts. Some holiday/weekend shifts and light travel for events may be required.