TCM Extender - Raleigh NC

Hope Services, LLC; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Hope Services, LLC is hiring for a full-time Extender in a direct care role. The position focuses on outreach, engagement, and coordination of services for members, with emphasis on Spanish language communication where possible.

Responsibilities include referrals, case conferences, and assisting the care manager in addressing unmet health-related resource needs. Candidates should be 18+, with a high school diploma and 1–2 years of relevant experience preferred.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• 1-2 years paid experience preferred within behavioral/mental health field.
• Spanish speaking/bilingual preferred.

Responsibilities

• Perform general outreach, engagement, and follow-up with members.
• Coordinate services/appointments.
• Engage clients in health promotion activities.
• Share information with Care Manager on the member's circumstances.
• Make and track referrals.
• Participate in case conferences.
• Support the care manager in assessing and addressing unmet health-related resource needs.

Skills

Spanish language proficiency

Education

High school diploma or equivalent

Job description

Why Hope Services?
Hope Services, LLC is dedicated to providing high-quality, evidence-based Mental Health services to children, adolescents, and families. Our mission is to improve the lives of those we serve by hiring compassionate and skilled professionals with backgrounds in Social Work, Psychology, and related Human Services Degree programs. We proudly employ a diverse team that includes both entry-level recent graduates seeking to begin their careers in behavioral health and experienced, licensed therapists committed to making a lasting impact. Through ongoing support, professional development, and the implementation of proven treatment models, Hope Services fosters an environment where employees can grow while delivering exceptional care to the communities we serve.

This is a full time, direct care position. The primary responsibilities of the Extender are to:

• Perform general outreach, engagement, and follow-up with members.
• Spanish language proficiency preferred.
• Coordinate services/appointments.
• Engage clients in health promotion activities.
• Share information with Care Manager on the member's circumstances.
• Make and track referrals.
• Participate in case conferences.
• Support the care manager in assessing and addressing unmet health-related resource needs.

Requirements:

• Must be a be at least 18 years of age, have a high school diploma (or equivalent)
• 1-2 years paid experience preferred within behavioral/mental health field.
• Spanish speaking/bilingual preferred.