TCCH SLOT SUPERVISOR

Grand Traverse Band LLC; Williamsburg, Northern (VA, KY); Hybrid; USD 63,000 - 75,000; Full time

Job summary

Grand Traverse Resort & Casinos is seeking a TCCH Slot Supervisor to lead on the casino floor, ensuring regulatory compliance and a high-value guest experience. This role combines supervision with hands-on support, coaching slot personnel, and guiding promotions and upsell opportunities.

The ideal candidate has several years in slot operations, strong training abilities, and thorough knowledge of slot systems. Primarily night shifts with variable needs based on business demands.

Qualifications

• Must be 18 years of age with a high school diploma or GED.
• A minimum of 2–3 years slot operations experience required and/or a minimum of 5 years of other casino operations supervision can be considered with internal slot operations training.
• Demonstrated experience providing training, technical direction and guidance.
• Must have a thorough knowledge of slot operations, slot repair and supporting systems.

Responsibilities

• Perform as a working supervisor by spending a percentage of time on the floor in a frontline or support capacity.
• Assisting the Slot Manager in guiding, coaching, scheduling, training and developing the technical and personal skills of Slot personnel.
• Assisting in working toward goals of the business and department through monitoring and directing of staff, inventory, and departmental functions.

Skills

Slot operations

Supervision

Training

Customer service

Tools

Slot systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TCCH SLOT SUPERVISOR

Full Time Regular Management TURTLE CREEK CASINO & HOTEL, Williamsburg, MI, US

Salary Range: $63,224.20 To $75,362.10 Annually

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

JOB SUMMARY

Supervise slot floor operations for the casino maintaining compliance of applicable regulations, policies and procedures. Ensuring all guests have a pleasurable experience while interacting with guests and upselling casino promotions.

RESPONSIBILITIES

• Perform as a working supervisor by spending a percentage of time, as communicated by the Slot Manager, on the floor in a frontline or support capacity.
• Assisting the Slot Manager in guiding, coaching, scheduling, training and developing the technical and personal skills of Slot personnel.
• Assisting in working toward goals of the business and department through monitoring and directing of staff, inventory, and departmental functions.

QUALIFICATIONS

• Must be 18 years of age with a high school diploma or GED.
• A minimum of two-three years slot operations experience required and/or a minimum of 5 years of other casino operations supervision can be considered with internal slot operations training.
• Demonstrated experience providing training, technical direction and guidance.
• Must have a thorough knowledge of slot operations, slot repair and supporting systems.

We look forward to having you join our team and being a part of our mission.

Primarily nights. May vary due to needs of business.